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Building a SAFe Issue Type Taxonomy

Jira, Agile, SAFe

This post is a collaborative effort between Bob Wen and Tracy Walton.

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Howdy, Atlassian! An Introduction to Jira Align

Jira, Agile

By Bob Wen

I was estactic with the recent announcement that Atlassian had acquired AgileCraft (now Jira Align) for $166 million. As a SAFe Program Consultant and aficionado, I have written about how to use Portfolio for[...]

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Automation Tips for JSD

Atlassian, Jira, Jira Service Desk, Jira Service Management

Guest Contributor: Mary Ramirez

Jira Service Desk serves as the hub for all of your customers request. Once a customer submits a request, they imagine magical technical fairies in the background resolving their[...]

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Work Smarter Not Harder

Atlassian, Jira

We've all been in meetings where we've heard the adages, "we're not trying to reinvent the... wheel... lightbulb... sliced bread" or anything else of historical significance. There is some truth to these old words that[...]

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Isos at Ansible Automates DC

Ansible, DevOps

by Carlos Vasquez

Isos recently attended the Ansible conference hosted by Red Hat at Nationals Park in Washington DC.  The topics covered during the seven talks ranged widely from general business reasons, to culture[...]

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G'Day from Peggy

Atlassian, Culture, Jira, Agile

By Peggy Trammell

Hi to those of you following our Isos Blog!  I am Peggy Trammell, Senior Atlassian Consultant and Functional Lead, a newer member to the Isos team.  I am very excited about joining Isos as I had the[...]

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Our Journey to Summit 2019 - 5 Tips for a Successful Event

Culture, Atlassian Summit

If you're a member of a marketing team within the Atlassian ecosystem, you know full well that there is one word that can strike both joy and terror in your heart...Summit. Summit is Atlassian's annual conference & expo[...]

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How to Isolate the Cause of a Problem Using the Rule of Halves

Culture, Managed Services

In the business of managed services, time is always of the essence. Companies rely on their technology to be successful, so when something stops working it affects the bottom line.

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Atlassian Community Fun

Atlassian, Culture

Guest Contributor: Mary Ramirez

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Jira Automation Report: 'Email Handled within 2 Days'

Atlassian, Jira

Sometimes, even with Advanced JQL in a Jira search, the data you need just isn't available. I recently helped to solve a problem like this for a client and thought I'd share how it was done.

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