It’s finally here! Spring has sprung. I think this time of year is like no other. There is a palpable feel in the air to do something. Go somewhere! Plant something! Start a project! You might even whistle as you walk[...]

When you think about competition, what usually comes to mind? Is it a college football game? The Settlers of Catan board game? Isos successfully competing for #1 on Atlassian Solution Partners (sorry that I'm not sorry[...]

This is the second blog post in a three part series on how I use Slack. I debated on whether or not this should be Part 2 or Part 3.  If you are not willing to change your configuration without understanding why and how[...]

Hello there. I’m Lianna Kong and I’ve been a Jira administrator for a very long time. Over ten years, I’ve worked in the Atlassian environment with multiple companies. Today, I’ll introduce you to Jira Gore where[...]

Jira Service Desk allows project administrators to customize the customer portal to include branding, adding custom icons and inputting descriptions for request types.

Thinking of how difficult it is to maintain custom fields in Jira? Imagine you had a form with 40 new custom fields! Well, have a look at what ProForma has to offer, such as being available for Jira Software, Core &[...]

Welcome back to another blog where I will share some code to help optimize your time as a Jira Admin. My aim is to save you the hassle of having to manually search the Jira UI in order to find the data you need by using[...]

By Bob Wen

In October of 2018, the Department of Defense did a few things unprecedented in the Agile development space.  The Defense Innovation Board released a document for open publication and review providing[...]

None of us is as smart as all of us.

My professional desktop computing journey...

Over the past 25 years of my professional IT life, I have bebopped between a Linux, Mac OS X (MacOS) and Windows desktops.  However, in the past 10 years I would have to say[...]

Many times a person or a team will request something that works just for them. It’s a process, a field, or a status that’s specific to their team’s workflow. In these cases it’s important to get more information about[...]

I’m not sure what planet you live on if you have not heard of Marie Kondo and her “Tidying Up” Netflix series or her book “The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing”. It is[...]

Working from home gives you the freedom to work whenever you want, but you need to learn what tools you find helpful to manage your time. Below are some quick tips to keep you on track!

Use Case: I'm unable to see the development sidebar on my Jira issues.

We here at Isos are big fans of Ansible and HashiCorp Packer. We use these tools (among others) to build pipelines that create custom images (including AMIs) for many of our Data Center implementations. During this[...]

In previous blogs I've mentioned how much we love Ansible here at Isos. One of the ways we develop and use our internal roles is via a Vagrant Multi-Machine setup. This multi-machine setup allows us to spin up multiple [...]

“When [women] have been written out of the history, [girls] don’t have great role models. But when you learn about the women who programmed ENIAC or Grace Hopper or Ada Lovelace … it happened to my[...]

Intuition is a powerful perceptual tool that we utilize daily in unfamiliar terrain. Our intuition is mainly based on prior experiences in similar situations that we create assumptions from. When it comes to interacting[...]

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie[...]

With a new office comes customizations of every kind to make employees comfortable and exited to come to work, as well as hosting clients and other people who might come to visit us. The past two offices we've been[...]

The week started off like any other, nothing crazy or different.  That was until we received a phone call that our emergency dog fostering services were needed. Let me back up a bit and explain how we got here. I am[...]

When it comes to fields, it is usually sufficient to select which ones will appear on a given screen but Jira administrators have other options available to them. Administrators have the ability to hide fields if they[...]

This year I had the pleasure of attending the Atlassian Summit in Las Vegas. There were many tracks and topics available. I made sure to mark the most interesting talks on my handy dandy Atlassian Events App. One track[...]

Hello World! This is Nick Nader, and I recently joined the Isos Technology team as a solution engineer.

I have been obsessed with reducing the amount of noise I'm presented with on a daily basis. This includes:

"Easy... Secrets? Wait. What's that?... Oh, oh, ok. Excuse me. So it's Easysecrets, one word? Got it, but still. You've got to be kidding me!"

As a trusted, Platinum Atlassian Partner we get asked all the time for input[...]

JavaScript is the second most popular programming language of 2019, according to StackOverFlow. 95% of all websites use it. And if a website doesn’t use it, it’s generally going to be a boring website. Despite its[...]

by Carlos Vasquez

One of the powerful new features introduced with Confluence 6.0, collaborative editing, allows multiple users to edit a document together in real-time. Under the hood, the Synchrony service keeps tabs[...]

This post was co-authored with Bob Wen.

It's very rare that we get to write in the style of our favorite blogger, Dr. John Watson, but something happened this week that seemed like it leaped out of the pages of The[...]

Summary

I've been working on some onboarding exercises here at Isos Technology where I'm tasked with getting familiar with how we deploy and customize Atlassian applications. As part of this, I thought it would be a[...]

In my last blog post we used a Jupyter notebook to create a custom report from a Jira server. It turns out connectivity to Atlassian apps doesn't stop at Jira. Today we are going to use the same script creation and[...]

This post was co-authored with Bob Wen.

"What is your name?...What is your quest?..."

Monty Python and the Holy Grail

A practice that most teams adopt from Scrum is the Daily Standup or "Daily Scrum". In this[...]

I needed a quick way to communicate with our employees.

By Bob Wen

As teams begin to work in an Agile fashion, dividing up work into smaller batch sizes so that it fits in smaller iterations, many business stakeholders wonder about whether the broader themes that they want[...]

Workflows are fundamental to every Jira project, so it's important to set them up correctly. Jira provides tremendous flexibility in how you can configure a workflow. However, this also means there are a lot of details[...]