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Do you Have a License for That Desk?

Confluence, Atlassian, Culture, Jira

It’s finally here! Spring has sprung. I think this time of year is like no other. There is a palpable feel in the air to do something. Go somewhere! Plant something! Start a project! You might even whistle as you walk[...]

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How to Inspire Competition

Culture

When you think about competition, what usually comes to mind? Is it a college football game? The Settlers of Catan board game? Isos successfully competing for #1 on Atlassian Solution Partners (sorry that I'm not sorry[...]

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Hey Slack, Shut up and let me work - Part 2

Culture, DevOps, Slack

This is the second blog post in a three part series on how I use Slack. I debated on whether or not this should be Part 2 or Part 3.  If you are not willing to change your configuration without understanding why and how[...]

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Jira Gore - Click Fiesta

Atlassian, Jira

Hello there. I’m Lianna Kong and I’ve been a Jira administrator for a very long time. Over ten years, I’ve worked in the Atlassian environment with multiple companies. Today, I’ll introduce you to Jira Gore where[...]

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Enhancing the Help Text in Jira Service Desk (JSD)

Atlassian, Jira

Jira Service Desk allows project administrators to customize the customer portal to include branding, adding custom icons and inputting descriptions for request types.

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ProForma and its Amazingness

Jira, Atlassian Add-Ons

Thinking of how difficult it is to maintain custom fields in Jira? Imagine you had a form with 40 new custom fields! Well, have a look at what ProForma has to offer, such as being available for Jira Software, Core &[...]

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Generating a List of All Project Leads/Admins with Groovy

Atlassian, Jira

Welcome back to another blog where I will share some code to help optimize your time as a Jira Admin. My aim is to save you the hassle of having to manually search the Jira UI in order to find the data you need by using[...]

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G.I. Agile: Defining Agile for the Federal Government

Software Development, Agile

By Bob Wen

In October of 2018, the Department of Defense did a few things unprecedented in the Agile development space.  The Defense Innovation Board released a document for open publication and review providing[...]

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Bring Your Oar

Culture

None of us is as smart as all of us.

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Chromebook for Atlassian Consulting - Part I

Atlassian

My professional desktop computing journey...

Over the past 25 years of my professional IT life, I have bebopped between a Linux, Mac OS X (MacOS) and Windows desktops.  However, in the past 10 years I would have to say[...]

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The Root of the Matter

Atlassian, Jira

Many times a person or a team will request something that works just for them. It’s a process, a field, or a status that’s specific to their team’s workflow. In these cases it’s important to get more information about[...]

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Spark Joy

Culture

I’m not sure what planet you live on if you have not heard of Marie Kondo and her “Tidying Up” Netflix series or her book “The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing”. It is[...]

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How to manage time while working from home

Confluence, Culture, Trello

Working from home gives you the freedom to work whenever you want, but you need to learn what tools you find helpful to manage your time. Below are some quick tips to keep you on track!

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Github Integration with Jira

Atlassian, Jira

Use Case: I'm unable to see the development sidebar on my Jira issues.

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Manifest Post Procesor: The Missing Manifest

Technology, Data Center

We here at Isos are big fans of Ansible and HashiCorp Packer. We use these tools (among others) to build pipelines that create custom images (including AMIs) for many of our Data Center implementations. During this[...]

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How to Use Vagrant's Multi-Machine Setup to Run Multiple Apps at Once

Ansible, DevOps

In previous blogs I've mentioned how much we love Ansible here at Isos. One of the ways we develop and use our internal roles is via a Vagrant Multi-Machine setup. This multi-machine setup allows us to spin up multiple [...]

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Introduction to Women In Tech History - Ada Lovelace

Technology, Culture

By JoJo Salazar

“When [women] have been written out of the history, [girls] don’t have great role models. But when you learn about the women who programmed ENIAC or Grace Hopper or Ada Lovelace … it happened to my[...]

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Intuitiveness and Role in Human-Computer Interaction (HCI)

Development Process, User Experience

Intuition is a powerful perceptual tool that we utilize daily in unfamiliar terrain. Our intuition is mainly based on prior experiences in similar situations that we create assumptions from. When it comes to interacting[...]

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Opsgenie is not an island

Atlassian, DevOps, Opsgenie

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie[...]

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A Boy and His Wall

Culture

With a new office comes customizations of every kind to make employees comfortable and exited to come to work, as well as hosting clients and other people who might come to visit us. The past two offices we've been[...]

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When your world gets turned upside down… in a good way!

Culture

The week started off like any other, nothing crazy or different.  That was until we received a phone call that our emergency dog fostering services were needed. Let me back up a bit and explain how we got here. I am[...]

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Field Behavior

Atlassian, Jira

When it comes to fields, it is usually sufficient to select which ones will appear on a given screen but Jira administrators have other options available to them. Administrators have the ability to hide fields if they[...]

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People, Practices and Culture at Summit

Confluence, Atlassian, Culture, Atlassian Summit, Trello

This year I had the pleasure of attending the Atlassian Summit in Las Vegas. There were many tracks and topics available. I made sure to mark the most interesting talks on my handy dandy Atlassian Events App. One track[...]

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Usability, HCI and Isos

Software Development, Technology

Hello World! This is Nick Nader, and I recently joined the Isos Technology team as a solution engineer.

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Hey Slack, Shut up and let me work - Part 1

DevOps, Slack

I have been obsessed with reducing the amount of noise I'm presented with on a daily basis. This includes:

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How to Find Just the Right App - An Escapade in the Atlassian Marketplace

Atlassian, Jira, Atlassian Add-Ons

"Easy... Secrets? Wait. What's that?... Oh, oh, ok. Excuse me. So it's Easysecrets, one word? Got it, but still. You've got to be kidding me!"

As a trusted, Platinum Atlassian Partner we get asked all the time for input[...]

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Why JavaScript Isn't as Bad as Some People Say

Software Development

JavaScript is the second most popular programming language of 2019, according to StackOverFlow. 95% of all websites use it. And if a website doesn’t use it, it’s generally going to be a boring website. Despite its[...]

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Tales from the [Digital] Crypt: Collaborative Editing on a Synchrony Cluster

Confluence, Atlassian

by Carlos Vasquez

One of the powerful new features introduced with Confluence 6.0, collaborative editing, allows multiple users to edit a document together in real-time. Under the hood, the Synchrony service keeps tabs[...]

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The Case of Crypto-Confluence

Confluence, Atlassian

This post was co-authored with Bob Wen.

It's very rare that we get to write in the style of our favorite blogger, Dr. John Watson, but something happened this week that seemed like it leaped out of the pages of The[...]

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Using pgadmin4 to Inspect a PostgreSQL Database on a Vagrant Box

Atlassian, Database

Summary

I've been working on some onboarding exercises here at Isos Technology where I'm tasked with getting familiar with how we deploy and customize Atlassian applications. As part of this, I thought it would be a[...]

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Using Jupyter Notebooks to Add Perforce Repositories to FeCru

Atlassian, Jira, Crucible

In my last blog post we used a Jupyter notebook to create a custom report from a Jira server. It turns out connectivity to Atlassian apps doesn't stop at Jira. Today we are going to use the same script creation and[...]

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Moving Beyond "The Three Questions"

Software Development, DevOps

This post was co-authored with Bob Wen.

"What is your name?...What is your quest?..."

Monty Python and the Holy Grail

A practice that most teams adopt from Scrum is the Daily Standup or "Daily Scrum". In this[...]

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New HR Slack Channel

Culture, Slack

I needed a quick way to communicate with our employees.

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Old Epics Don't Die. Here's How They Fade Away.

Atlassian, Jira, Agile

By Bob Wen

As teams begin to work in an Agile fashion, dividing up work into smaller batch sizes so that it fits in smaller iterations, many business stakeholders wonder about whether the broader themes that they want[...]

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Common Jira Administration Errors - Workflows and Resolutions

Atlassian, Jira

Workflows are fundamental to every Jira project, so it's important to set them up correctly. Jira provides tremendous flexibility in how you can configure a workflow. However, this also means there are a lot of details[...]

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