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Utilizing the Atlassian Community

Atlassian, Culture

Here at Isos Technology, we are heavily involved in the Atlassian Community. Almost all of us are regulars at our local Atlassian User Groups (AUGs), we frequent the forums, we follow the blogs, we attend the events–we[...]

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How to Say No Without Actually Saying No


No. Two letters that end up creating a world of chaos. If you tell a customer “No”, there’s a good chance they’re going to a different provider, escalate a ticket, or talk to your manager. None of those options are[...]

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How Marketing Teams Can Benefit from the Atlassian Toolset

Confluence, Atlassian, Jira, Trello

When Atlassian unveiled their toolset in 2002, they had software developers in mind, first and foremost. Their belief was that the flexibility and visibility these revolutionary new tools offered would enable[...]

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Comparing Atlassian Cloud Licensing: Monthly vs. Annual

Cloud, Atlassian Cloud

If you are considering migrating to Atlassian Cloud, it’s important to weigh the cost implications associated with the subscription options. Offered on a monthly basis to spread costs over time and flexible per-user[...]

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The right plugin at the right time

Atlassian, DevOps

I recently had my first experience with modifying a shell script, and it was interesting. Now, everyone runs into those one-off tasks from time to time. They may not exactly be difficult, but when it is unfamiliar...[...]

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Automatically Populating the Synchrony Configuration

Confluence, Atlassian

If you want to run your own Synchrony cluster for Confluence Data Center or you are running in a version that does not provide the "Managed by Confluence" option and still automating the creation / spin up process.

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Continuous Integration with Atlassian

Atlassian, Jira, Bamboo, Bitbucket

Creating a complete cycle of continuous integration can make or break a software team’s efficiency. A team has to leverage several components to fully utilize the autonomy of CI. The team’s commitment to properly[...]

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The Link | Creating Auto-Filled Jira Issues in a Hurry

Atlassian, Jira

In a hurry? It turns out that creating a Jira issue can be done directly via a single HTML link. Never thought of that before? Same. Think that's super cool? Same!

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How to Disable the Jira Create Button for a Jira Service Desk Project

Atlassian, Jira, Portal

Question: Now that we are rolling out a Service desk customer portal, can we prevent everyone from creating issues using the Create button on the back end?

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Synchrony Simplified in Data Center

Confluence, Atlassian, Data Center

Anybody who has implemented Confluence Data Center 6.0 through 6.11 likely knows that Atlassian has made huge strides in how Synchrony is deployed. But none of those strides have been as awesome as the change introduced[...]

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The Multitasking Myth


Recently I learned that it is truly a waste of time to try and save time by multitasking. Studies have proven it actually adds time as our brains switch back and forth from one thing to another. All the switching means[...]

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LexoRank Negative Field_ID

Atlassian, Jira

Guest Contributor: Jason Wilcox

While troubleshooting ranking error messages showing within the Jira UI, a colleague and I came across approximately 1,800 FIELD_IDs within the LexoRank table having a negative integer[...]

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Atlassian Rest APIs

Atlassian, Jira

Guest Contributor: Sky Moore


I love friendly competition, because competition when done right is a great motivator.  In this blog post you'll see how it's motivated me .  I'm still pretty new at Isos, but[...]

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Kickstart Atlassian in Docker

Confluence, Atlassian, Jira


Have you ever wanted to run Jira, Confluence or other Atlassian products in a jiffy so that you can test something without affecting your existing environments? This blog will give you the kickstart you need to[...]

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Removing Content from Confluence Without losing the work

Confluence, Atlassian

By Peggy Trammell

Sometimes finding information becomes harder over time.  There can be too much information in the way.  Information can often be repetitive and even contradictory over time.  Furthermore, content will[...]

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Atlassian Bamboo Build Plan to Code

Atlassian, Bamboo, Java

Bamboo is a great CI/CD tool in itself and combined with the rest of the Atlassian suite, it is even better.

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Learning Jira Behaviors

Jira, Jira Service Desk

Lets start with the basics, remember you can't run unless you walk first, unless you're an Avengers then you can do whatever you want. Use behaviors to control your fields on the Create screen, only this screen.[...]

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Women in Tech - Interview with Hilary Hastings

Technology, Culture, Project Management

By JoJo Salazar

This past spring, I blogged about women in the past who have made contributions to the field of technology. The ambitious, bravery and determination of these women set the stage for women today. I also[...]

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Confluence REST API with Ansible

Ansible, Confluence

In part two of this tutorial we'll be going over how we upload the exercise content to Confluence. If you missed the first part, please check it out here.

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Discovery Through Retrospectives

Culture, Project Management

After a recent round of retrospectives with my teams at the end of last quarter, I found myself feeling overwhelmed with gratitude at how much my team had opened up to me. Not only was I able to get to know them better[...]

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Dealing with Client Escalations

DevOps, Managed Services

In the world of managed services we deal with a variety of client scenarios/situations. In some cases, the client may get "heated" and we have to do our best to mitigate and manage the situations to a favorable outcome.[...]

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