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Atlassian

4 Tips for Effectively Working From Home

In the current state of things (a.k.a. the COVID-19 pandemic), finding a way to work from home has...

29 May, 2020
Atlassian

Should Jira Software & Jira Service Desk Live in the Same Environment?

A question often posed to Isos Technology is, "Should my Jira Software and Jira Service Desk (JSD)...

28 May, 2020
Atlassian

What Happens to Jira in a Disaster?

Do you know where your Jira is hosted? Does it live on that computer under your IT guy's desk? Is...

26 May, 2020
ITSM

June ITSM Webinar Series: Watch Today!

Watch the replays of Isos Technology and StarCIO June webinar series! We hosted two ITSM-focused...

26 May, 2020
Atlassian

3 Real-World Examples of Successful Jira Service Desk Implementations

Over the years, Isos has completed many Jira Service Desk implementations for our various clients....

21 May, 2020
Cloud

Archive Projects in Jira Cloud in 4 Easy Steps

Guest Contributor: Mary Ramirez

I'm writing this blog during one of the most memorable times, the...

20 May, 2020
Atlassian

How Trello Can Help Manage the Accounting Close

The accounting close can be an intense time for an accounting team. Daily operations need to...

20 May, 2020
Atlassian

We Can't HALP Falling in Love with Atlassian's Newest Tool

As a Platinum & Enterprise Solution Partner, we are always thrilled when we learn that Atlassian is...

19 May, 2020
Atlassian

3 ITSM Trends We're Seeing

IT Service Management (ITSM) is not a new concept; it's been around for quite some time. Atlassian...

14 May, 2020
Atlassian

Measuring Customer Satisfaction (CSAT) with Jira Service Desk

In my previous blog, we discussed the importance of customer satisfaction scores (CSAT) in relation...

14 May, 2020
Confluence

From Chaos to Utopia - The Plan

Guest Contributor: Michael Sedovic

If you recall when we started this journey, I mentioned we...

12 May, 2020
Cloud

Everything I Learned about Moving to Atlassian Cloud I Learned from Marie Kondo

Introduction

If you're reading this blog post, you are most likely using the Data Center versions...

11 May, 2020
Confluence

Top 3 Atlassian Tools for Remote Teams

Here at Isos, we've gotten exceptionally good at working remotely. Long before it was a necessity,...

11 May, 2020
Atlassian

The Importance of Customer Satisfaction (CSAT) in ITSM

Introducing ITSM

IT Service Management (ITSM) refers to the entirety of activities – directed...

8 May, 2020
Atlassian

Enterprise Service Management is for Cool Kids

ITSM has been a hot topic for a few years. Here at Isos, we have spent a considerable amount of...

5 May, 2020
Atlassian

How Atlassian Tools and Apps Can Amplify Your Work from Home Experience

Guest Contributor: Cody Currie

With the world on lockdown, there's no question that many of us are...

5 May, 2020
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