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ITSM

Webinar Presentation and Recording Now Available! Improving DevOps Collaboration

We recently co-hosted a webinar with StarCIO and Atlassian for Agile and DevOps leaders titled,...

30 Jun, 2020
Atlassian

Isos Technology's 15th Anniversary: 5 Things We've Learned in 15 Years

As we close out the month of June, we also will bid farewell to the month in which we've celebrated...

30 Jun, 2020
Atlassian Tools

Create a Content Calendar in 10 Minutes with Trello

If you're one of the five people out there who have read my blogs (I kid...I kid...it may be more...

30 Jun, 2020
Confluence

Best Practices for Offboarding Users in Jira and Confluence Cloud

Guest Contributor: Mary Ramirez

As Atlassian consultants, many organizations come to us for best...

29 Jun, 2020
Atlassian Tools

A Truly Transformational ITSM Experience

In our recent webinar, How IT Leaders Can Improve the Agile Service Desk in a Post-Covid World,...

26 Jun, 2020
Atlassian

Verified Atlassian Government Partner, Yeah We Are!

We have been working in the public sector for years. From being on the GSA Schedule 70, to...

24 Jun, 2020
Cloud

Know Before You Go: Considerations in Migrating to Atlassian Cloud

An overwhelming majority of new Atlassian customers are choosing Cloud—more than 90%! A recent...

23 Jun, 2020
Atlassian

Why Service Management is a Critical Piece of DevOps

Breaking down the silos between the Development teams and the Operations teams is at the core of...

23 Jun, 2020
Atlassian

Why Jira Service Desk Elevates IT Support for Remote Teams

Like most everybody else right now, you're probably working from home. In all likelihood, your...

18 Jun, 2020
Jira

Measuring CSAT with Jira Software

In previous blogs, we discussed the importance of customer satisfaction scores (CSAT) in relation...

17 Jun, 2020
Atlassian Tools

Webinar Presentation and Recording Now Available! IT and Improving the Agile Service Desk in a Post-COVID World

We recently co-hosted a webinar with StarCIO and Atlassian for CIO and IT leaders titled, "How IT...

16 Jun, 2020
ITSM

Webinar: Improving DevOps Collaboration on Major Incident Resolution and Problem Management

Watch the replay and get the presentation slides of the June 24, 2020 webinar presented by Isos...

16 Jun, 2020
Cloud

Atlassian Cloud Doesn't Mean Zero Administration - Keep It Clean

"Garbage in, garbage out" is often stated as a rule for many aspects of life: data quality,...

16 Jun, 2020
Culture

Isos 15th Anniversary: An Employee Perspective

A week or so ago, every employee at Isos received a thank you gift box, delivered by Priority Mail...

11 Jun, 2020
Atlassian

What Software Developers Need to Know: Kanban Boards in Jira

Guest Contributor: Cody Currie

Jira is great!!! We all know this. It's packed full of features for...

9 Jun, 2020
Atlassian Tools

Closing the DevOps Lifecycle with Agile Service Management

By Isaac Sacolick, President | CIO | Author

       

Agile development teams that want to innovate...

9 Jun, 2020
Atlassian

A Software Engineering Intern's Perspective on Remote Work

Guest Contributor: Cody Currie

Here at Isos, I serve as a Software Development Engineering Intern,...

4 Jun, 2020
Atlassian

The Year 2020 at Isos: Navigating the Highs, Lows, and Space: The Final Frontier

When trying to conjure up a word to describe the year 2020 for Isos, the only one I seem to be able...

4 Jun, 2020
Atlassian

App Spotlight of the Month: VisualScript for Jira

Each month, we feature an Atlassian Marketplace app that we think is extremely useful and...

3 Jun, 2020
Atlassian

Isos Technology’s 15th Anniversary: 15 Questions to Celebrate 15 Years of Serving the IT Industry

The month of June marks Isos Technology’s 15th anniversary, and we couldn’t be prouder of where we...

3 Jun, 2020
Atlassian

Never Underestimate the Power of an Open Mind & Heart

Confession: I’m having a hard time finding the motivation to write a blog post on par with our...

2 Jun, 2020
Atlassian Tools

DevOps Next Frontier: Improving ITSM by Transforming the CAB

By Isaac Sacolick, President | CIO | Author

 

Transformative IT leaders, including CIOs, CTOs, and...

2 Jun, 2020
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