As we close out the month of June, we also will bid farewell to the month in which we've celebrated the 15th anniversary of Isos, or our "month-a-versary," as we've been calling it. To think that it's been 15 years[...]

If you're one of the five people out there who have read my blogs (I kid...I kid...it may be more like 7), it's no secret that I'm a huge fan of Trello, Atlassian's incredible tool that gives you a user-friendly,[...]

As Atlassian consultants, many organizations come to us for best practices and recommendations. One use case we often see is leveraging Jira to onboard and offboard users. Typically, this is led by the Human[...]

In our recent webinar, How IT Leaders Can Improve the Agile Service Desk in a Post-Covid World, Isos invited a few IT leaders to have a discussion on how IT has helped organizations transition to remote work and[...]

We have been working in the public sector for years. From being on the GSA Schedule 70, to partnering with other primes, we have had our hand in some very interesting Atlassian public sector projects. So when[...]

An overwhelming majority of new Atlassian customers are choosing Cloud—more than 90%! A recent survey by Atlassian shows that existing customers are migrating to Cloud more than ever before. In fact, 67% of existing[...]

Like most everybody else right now, you're probably working from home. In all likelihood, your entire company is working from home. So what happens when somebody needs help restoring service to a critical application[...]

In previous blogs, we discussed the importance of customer satisfaction scores (CSAT) in relation to ensuring that your ITSM processes are providing value to your customers and how to measure CSAT with Jira Service[...]

"Garbage in, garbage out" is often stated as a rule for many aspects of life: data quality, lifestyle choices around exercise and food, and yes - Jira instances.

A week or so ago, every employee at Isos received a thank you gift box, delivered by Priority Mail right to our doorsteps, in celebration of Isos Technology's 15th Anniversary.

Jira is great!!! We all know this. It's packed full of features for teams of all shapes and sizes. I could really go on and on about different views, tricks, apps, and out-of-the-box features that help me get my work[...]

By Isaac Sacolick, President | CIO | Author

Agile development teams that want to innovate and release features faster adopt DevOps practices to plan, deliver, and monitor applications. They automate[...]

Here at Isos, I serve as a Software Development Engineering Intern, which is really just a fancy title for "I write code until I'm confused, then I ask Google or my senior." But one of the many great things about[...]

When trying to conjure up a word to describe the year 2020 for Isos, the only one I seem to be able to come up with is discordant. We've experienced some incredible highs, which have been slightly marred by some[...]

Each month, we feature an Atlassian Marketplace app that we think is extremely useful and just...well...cool. This month is no exception. We'd like to introduce you to VisualScript for Jira, a fantastic app made by[...]

The month of June marks Isos Technology’s 15^th anniversary, and we couldn’t be prouder of where we came from, more grateful for where we are, or more excited about the future.

Confession: I’m having a hard time finding the motivation to write a blog post on par with our content marketing strategy tonight. It’s a dandy of a strategy, don’t get me wrong. But let’s be real, it ain’t got the[...]

By Isaac Sacolick, President | CIO | Author

Transformative IT leaders, including CIOs, CTOs, and CDOs, who want to challenge their own status quo and improve productivity, quality, and team happiness should perform[...]