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How to Migrate to Atlassian Cloud in 8 Steps

Cloud, Atlassian, Atlassian Tools, Remote Work

 

There are any number of reasons an organization might choose to migrate to Atlassian Cloud. Perhaps a CTO or CIO has mandated moving all enterprise tools to the cloud. Or, perhaps mergers and acquisitions are[...]

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5 Awesome Things I Bet You Didn't Know about Quick Search in Jira Cloud

Cloud, Atlassian Tools, Jira

Truth be told, I'm not much of a betting gal. Vegas, horse races, March madness—yeah, not my thing. Even if I were a betting gal, it's not likely that I'd bet on some obscure tidbits about this trusty ol' bucket of[...]

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4 Atlassian Tools for a Better Back Office

Confluence, Atlassian, Atlassian Tools, Jira, Trello, Jira Service Desk

In the accounting and human resources offices here at Isos Technology, we use Confluence, Jira, Jira Service Desk, and Trello every day. In this post, I'll explain how our back office teams use these tools and how[...]

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Atlassian's New Forge Platform for Cloud Apps Offers Enhanced Security

Software Solutions, Atlassian Cloud

Atlassian Cloud has been growing quickly, and it's not difficult to understand why. Teams using Atlassian Cloud products have increased productivity and reduced administrative costs. Plus, now they can scale with[...]

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Clear Out Clutter and Improve Search Results by Archiving Pages in Confluence Cloud

Confluence, Cloud, Atlassian Cloud

In my last blog, I wrote about project archiving in Jira Cloud. I'd like to say that two things are still happening since my previous blog post:

1. I'm still quarantined to my home due to Covid-19 and...

2. I'm[...]

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Collecting Better CSAT Data Is Easy with Automation for Jira

Atlassian, Jira, Jira Service Desk, ITSM

Recently, Atlassian announced that it had acquired Code Barrel, the makers of Automation for Jira, an easy-to-use and highly popular tool for automating many aspects of Jira and Jira Service Desk. It is now available[...]

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The Difference Between Atlassian Cloud & Server Apps: the BigPicture for Jira Example

Atlassian, Jira, Atlassian Cloud, Apps

When moving from a server environment to the Atlassian Cloud platform, there are several steps to make sure you are ready. You can read about this in my co-worker Tad Fox's blog, 5 Questions to Ask When Getting Ready[...]

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The Power of Jira Service Desk for Non-Technical Teams

Atlassian, Atlassian Tools, Jira Service Desk, ITSM

For years now, we've seen how powerful the Jira Service Desk (JSD) platform can be for teams that help support a company or customers. JSD can find a place as an internal Help Desk, IT Systems support, or fielding[...]

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3 Settings Your ITSM Team isn't Using in Jira Service Desk (But Should Be...)

Atlassian, Jira Service Desk, ITSM

Jira Service Desk offers a lot of great features for IT service teams in support of their ITSM practice, such as:

  • A customer-facing support portal
  • Service Level Agreement metrics
  • Tracking approvals

However, a few[...]

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Developing an ITSM App? It's All About the End User!

Software Development, Atlassian, ITSM

As developers at Isos, my colleagues and I build tools that end up helping a wide variety of customers on the Atlassian Marketplace, but we also build applications for our internal teams that allow them to increase[...]

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All the Latest on Atlassian Cloud Migration Assistants...and What's Coming Soon!

Confluence, Atlassian, Jira, Atlassian Cloud

Atlassian recently released Cloud Migration Assistants for Jira Server, as well as Confluence Server and Data Center. These tools, in their current state, are helpful in migrating simple instances of Jira and[...]

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Everything You Need to Know About Atlassian Access and Crowd

Atlassian Cloud

As most of you know by now, Atlassian considers themselves a Cloud-first organization... and rightly so! In the last 365 days, Atlassian has made the following major changes to their Cloud platform: 

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Atlassian Data Center...Tried and True Plus What's New

Atlassian, Data Center

Isos and Atlassian have been talking a lot about Cloud lately, but what about the tried-and-true Data Center offering we all love? I'm happy to say that Data Center is alive and healthy with an exciting roadmap[...]

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What is a Jira Snapshot and How Does it Help in a Disaster?

Atlassian, Disaster Recovery

Hopefully, after my last blog post, you've spent some time inquiring and thinking about what would happen if the server hosting your Atlassian applications were impacted by a disaster. Now, let's talk about how to[...]

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Tracking Software Development Costs in Jira - A Win/Win for Developers & Accountants

Atlassian Tools, Jira

The Accounting Standards Codification (ASC), promulgated by the Financial Accounting Standards Board (FASB), directs users to capitalize software development costs for development activities that result in new[...]

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7 Reasons Why Jira Cloud Is Great for Small Businesses

Atlassian Tools, Atlassian Cloud

For most small businesses or companies that are just starting out, there are endless lists and to-do tasks. When the thought of task-tracking software comes to mind...actually, it doesn’t come to mind. This is where[...]

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5 Atlassian Tools That Will Help Government Agencies Streamline The Upcoming Election Season

Atlassian, Atlassian Tools, Public Sector

Chances are you are well aware that we have an important election coming up in November here in the U.S. With the constant reminders on social media, the abundant articles in the regular media, and the unfortunate[...]

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Attention Stakeholders! What an Atlassian Cloud Migration Might Mean for You

Atlassian, Jira, Atlassian Cloud

I frequently talk to customers who are considering moving from an on-premise version of Jira--either Jira Server or Jira Data Center—to Jira Cloud. While functionally the applications are very similar, stakeholders[...]

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Make Way for SIL, the Simple Way to Trigger Custom Notifications in Jira

Atlassian, Jira

If you have been using Groovy to trigger custom notifications in Jira, things are about to get a whole lot simpler. With Simple Issue Language, or SIL™ for short, what may have taken half a dozen lines of code to[...]

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