Throughout most of my time as an accountant, I have worked in a traditional office environment. Onsite network servers were stewards of accounting documentation and support. Accounting communications often happened[...]

Registration is now open for our October 14th webinar, presented by Isos Technology and Atlassian!

Organizations making the journey from Atlassian Server or Data Center to Atlassian Cloud are bound to encounter obstacles, and for large enterprise organizations, those obstacles can be especially daunting. The good[...]

ITSM is a hot word nowadays. With companies focusing on internal customer relations as well as external, it’s important to find ways to improve customer satisfaction. A quick and easy way to do this is through[...]

If you missed our September 23, 2020 webinar, presented by Isos Technology and StarCIO, the replay is now available!

When an IT incident occurs, it can take an enormous amount of cross-functional collaboration to resolve it. Restoring service to optimal working order is, of course, paramount, but the communication piece of things[...]

We all know by now that Atlassian's goal is to move all customers to the cloud. It won't happen without trust and security. That's why Atlassian's Ecosystem Security team is working on programs that ensure[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up repeatedly, for both my clients and myself as an admin, has been bulk disabling custom field values. Say you[...]

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

IT incidents happen, and while they are always unplanned, your response to them doesn’t have to be. A well-handled incident with clear and transparent communication can actually build customer trust. And a[...]

In previous blog posts, we've discussed both the metrics to be mindful of during a catastrophic outage of an Atlassian application, and how to get started with snapshots of your applications in order to protect the[...]

The Covid-19 pandemic has changed the lives of just about everyone in the world, to some degree or another. At this point, there's no question about it. Aside from the effect on people's health and well-being,[...]

The recording and presentation slides of our September 23rd ITSM webinar, presented by Isos Technology and StarCIO are now available!

It wasn’t that long ago that organizations evaluating Atlassian Cloud fell into the category of, “That looks promising, but it’s not mature enough for my organization right now.” And with that, thoughts of Cloud were[...]

I recently asked a client, "what is the work style within your company, now that you're all working from home?" The response was like opening a can of worms. I could hear the uncertainty in their voice, along with[...]

Earlier today, Atlassian shared the news that it has increased its Cloud Standard licensing prices for existing customers. This will undoubtedly create some questions for our current and potential clients who either[...]

How many times have you opened a new Confluence page and just stared at it? There's so much information to write down, and between formatting the page and writing all the words, it can all get very frustrating and[...]

As a Platinum Solution Partner for Atlassian, Isos Technology receives all types of requests, requirements, and use cases from our clients on a daily basis. Our job is to talk through solution options and recommend[...]