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Managing Elections Compliance, the Atlassian Way

Atlassian

Case Study: How Atlassian’s integrated service desk, project management, and knowledge management tools make running an elections department easier and more efficient.

Election day is fast approaching, and the State[...]

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3 Ways Statuspage Makes it Easy to Communicate Real-Time Status to Users

Atlassian Tools, Jira Service Desk, ITSM, Statuspage

Statuspage, Atlassian's #1 incident and status communication tool, is—quite literally—a page showing the status of your organization's systems. This Atlassian tool can be used as a public page for external users like[...]

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A Super Quick Way to Create Multiple Issues Using the JMWE Plugin

Atlassian, Jira

If you’re a Jira admin or a power user, at some point you’ve come across the following question, or a variant of it: "How can I create a template of issues?" Depending on the requirements, implementing a solution for[...]

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4 Great Ideas For Your Jira Service Desk Introduction Text

Jira Service Desk

The Introduction Text in the Help Desk portal is a great feature of Jira Service Desk that doesn’t get enough attention (alongside the ‘Help and Instructions’ area on request forms and the Announcement message).[...]

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5 Reasons We're Excited About Atlassian's Latest Product News

News, Cloud, Atlassian, Atlassian Tools, Data Center

So...you've probably heard. Atlassian made a pretty major announcement this past Friday, October 16th. Co-Founder Scott Farquhar announced that they're retiring their 18-year-old Server deployment option so they can[...]

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Goodbye Server, Hello Innovation

News, Atlassian

The recent announcement that Atlassian will "end-of-life" their Server deployments (not Data Center) over the next 3 years has been met with generally positive reviews. There are, of course, some who will tell you[...]

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Webinar Recording and Presentation Now Available! How to Navigate Scaled Agile

Atlassian Tools, Agile, Jira Align, Digital Transformation

The recording and presentation slides from our recent webinar, "How to Navigate Scaled Agile Using SAFe®, Jira Align, & Marketplace Apps," are now available!

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More Jira Gore—Fun with Mandatory Fields

Atlassian, Jira

And now for another installment of Jira Gore in which I go over some of the most interesting, but surprisingly not unique, requests that I've come across in my ten-plus years working with Atlassian tools. In today's[...]

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How a Single Platform Can Improve DevOps and ITSM Collaboration

Atlassian, Atlassian Tools, DevOps, ITSM

More than ever, organizations are making the culture and structural changes necessary to embrace DevOps. Fundamentally, DevOps is the concept of tightly-integrated collaboration between development and operations[...]

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The Price of Success: How to Expand Jira without the Mess

Atlassian, Jira

When your company doubles in size, everyone needs something built yesterday. This is when most companies struggle with their Jira instance. They build. They create new fields. They make ridiculous workflows. Projects[...]

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Are Atlassian Managed Services Right for You?

Atlassian, Managed Services

So you need help managing your Atlassian applications and don't have the staff to do it. The perfect solution for your team may very well be Atlassian Managed Services...and at Isos Technology, we're here to help you[...]

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Working in Slack? Halp May be the Ticketing Solution for You!

Atlassian, Jira Service Desk

As a Platinum and Enterprise Solution Partner, we are consistently helping companies use Atlassian tools across a variety of business functions. I've personally helped implement these tools for teams ranging from IT[...]

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Is Your Organization Ready for Atlassian Cloud? Take Our 2 Minute Quiz to Find Out!

News, Cloud, Atlassian Cloud

If you're a member of the Atlassian ecosystem of users, partners, trainers, enthusiasts, etc., then you know that a very popular, current topic of conversation within this ecosystem is Atlassian Cloud. More and more[...]

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A How-to on Managing Compliance with Jira Service Desk

Atlassian, Jira Service Desk

One thing that never fails to be important in the day-to-day operations of businesses is compliance. Whether it's security compliance, financial compliance—such as keeping your website PCI compliant—or even making[...]

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Configuring Advanced Workflows in Jira? Here's the Difference Between Conditions vs. Validators

Jira

Jira adminstrators who are configuring advanced workflows, often ask the question, “Should I use a condition or validator in this scenario? Conditions and validators cause a fair amount of confusion, so in this blog[...]

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