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isos-insights

Introducing FREE Community and Classroom Licenses for Atlassian Data Center!

News, Atlassian Tools, Atlassian Cloud, Data Center

As Atlassian phases out its Server deployment method, they are easing the transition to Data Center for nonprofit organizations, teachers, and students. Beginning February 2, 2021, Atlassian is introducing Community[...]

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How Atlassian Tools are Transforming Remote Work

Atlassian Tools, Remote Work

Based on the thoughts I shared in my last blog, I am very much under the belief that many companies will transition to a remote work model for the long haul, if they haven't already. Over the last nine months, it's[...]

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Knowledge is Power, but Collaboration is Power in Action

Atlassian, Training

The world of Atlassian is HUGE, and man, does it seem to be growing at a stellar pacewith no signs of slowing down anytime soon! The acquisitions of Opsgenie, AgileCraft, Code Barrel, Halp, and Mindville make for an[...]

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Working Remotely? Here's 4 Ways to Make Your Breaks Worthwhile...

Remote Work

One of the perks of working remotely is the fact that you are in  the place where you are most comfortable—your own home. Perks aside, taking breaks when working from home—at least for me—can be kind of confusing.[...]

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Year in Review: Atlassian's Top 5 Announcements of 2020

News, Atlassian Tools, Atlassian Cloud, Atlassian Summit, ITSM, Remote Work, Jira Service Management

2020 brought its share of unexpected challenges, and many organizations found themselves relying even more on Atlassian tools to power their teams. Isos Technology was no exception. While we’ve always had a[...]

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Migrating to Cloud? 7 Key Decisions to Make about Apps

Atlassian, Atlassian Tools, Atlassian Cloud

App migration is hands down one of the greatest drivers for complexity when moving from Server or Data Center to Atlassian Cloud. It is a critical step in the migration process and one that requires input and[...]

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Streamline 311 for Citizen Engagement - Part 1

Public Sector

In the United States, 311 is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where[...]

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10 Reasons Why Power Scripts™ Has an Edge Over ScriptRunner

Atlassian, Jira, Software Solutions

Both Power Scripts™ and ScriptRunner do a great job extending the functionality of Jira Server and Data Center, and both offer many overlapping features. The pros I call out in the list below are a good—but not[...]

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Webinar: The 3 Types of Government Work & Why You Need to Know the Difference

Atlassian, Public Sector

If you work for a government agency, you won't want to miss Atlassian's webinar this Wednesday, December 9th at 10:00 AM PST / 1:00 PM EST. In this informative event, The 3 Types of Government Work, and Why You Need[...]

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This Holiday Season, Isos "Pledges" to Help Phoenix Children's Hospital...and You Can, Too...

News

For the last several years, Isos has been involved in the Pledge 1% initiative, a global movement encouraging companies of all sizes to make an impact in their communities. This holiday season, we've organized a very[...]

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Modernize Your Organization's ITSM with Jira Service Management

Atlassian, Atlassian Tools, Opsgenie, ITSM, Incident Management, Jira Service Management

With the introduction of Jira Service Management, Atlassian brings together its industry-leading Jira Service Desk ITSM software with its Opsgenie incident management software, and introduces a host of new features[...]

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How to Create Kanban Boards for Jira Service Management Projects in Cloud & Server

Jira Service Management

With recent changes in the Navigation UI for Jira Service Management (formerly Jira Service Desk), an increasing number of users are confused about how to create a Kanban board for a JSM project.

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Navigating Scaled Agile with SAFe® and Jira Align

Atlassian, Atlassian Tools, Jira Align, Digital Transformation

Digital transformation is more than a buzzword. In today's incredibly dynamic business environment, it's an imperative. But what is digital transformation all about? For many organizations, the answer is business[...]

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Here's Everything You Need to Know about Becoming a Jira Administrator

Along your Atlassian journey, there may come a time when a dedicated Jira administrator or team of administrators becomes necessary or beneficial to your organization. Maybe an official Jira Administrator role is[...]

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Experiencing an Outage? Stay In-the-Know with Statuspage

Atlassian, Software Solutions

Being in the know is more important now than ever before. As companies adapt to provide remote access to the applications their employees rely on, outages are going to happen. No, you're not alone, and the struggle[...]

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