Guest Contributor: Damian Rosochacki

If your organization is currently running Atlassian tools on the Server deployment option, Atlassian's recent announcement about their discontinuation of Server may have left you[...]

Guest Contributor: Damian Rosochacki

One of the more common issues with Jira configuration is having too many fields on screens. This is especially true for teams that have been using Jira for a while, as they[...]

This is more of a personal blog post, but I think this story showcases what kind of a company Isos Technology is, and for me, it will be a nice thing to look back on as I continue my professional journey here at[...]

More and more companies are moving to a structure of all remote work, all the time. With organizations more willing to allow their employees to work from home, what changes can we expect? Here are a few predictions[...]

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

Google wrote the book on Site Reliability Engineering (SRE), and many organizations have SREs working with their agile development teams responding to[...]

The recording and presentation slides from our recent webinar, "SRE and Service Level Objectives: 5 Ways to Deliver Exceptional Service," are now available!

Often, the best or most impactful ideas for improving and iterating on a product come not from Product Managers, Product Marketers, or Developers directly involved in the product's future. Instead, they originate[...]

Here at Isos Technology, implementing custom Groovy scripts for Jira is commonplace. Whether it's for cleanup, complex post functions in workflows, or other needed administration tasks, most Jira Admins become very[...]

Here at Isos Technology, I'm on a team of engineers who work hand-in-hand with our Managed Services department to get things done for our clients. Having our team as a resource for your Atlassian tools can be a huge[...]

Automation has become an integral ingredient in the overall recipe that Jira experts use to extend the power of Jira for teams. Automation for Jira (Jira Automation) has become the standard tool for enabling that[...]

By now you've heard that Atlassian's Server products are going away (check out the details of the timing). Atlassian's Cloud products have come a long way in their first few years from the old Atlassian OnDemand[...]

Atlassian's shift to Cloud services is a pressing concern for IT managers and their organizations. The Isos team has the knowledge and expertise IT managers can rely on, built on almost 10 years of moving businesses[...]

If your organization is in the market for a new IT Service Management (ITSM) solution, chances are you’re taking a close look at two leading solutions: Jira Service Management and ServiceNow. Both tools offer robust,[...]

A server to cloud migration is probably the last time that CIOs will have to get their hands dirty with Atlassian products in this manner. And an experienced partner like Isos can help because we go through these[...]

As a Jira administrator, one of the health metrics I consider for any system I manage is uptime. Uptime is defined as the time during which a machine, especially a computer, is in operation. In the context of Jira,[...]

In my previous blog installment, I talked about what's involved with Atlassian Managed Services and how it works. We covered some of the basics, but didn't dig into any specific use cases, so I decided to put[...]

At Isos Technology, we’re pleased to introduce a brand-new course to our comprehensive training resources: Confluence for Teams. This three-hour course is perfect for teams who are new to Confluence and need to learn[...]

There is a sea change underway in the world of ITSM, and it centers around the concept of Enterprise Service Management. Enterprise Service Management is the principle that IT service management (ITSM), which was[...]

For the many thousands of organizations—both large and small—that use Git as their source-code version control system, the tool that they use to house that source code—the repository—can have a big impact on how[...]

Jira Service Management (JSM) was originally built as a bug tracker, but over time, it has become much more robust than that. Today, JSM is used for task management, change management, ITSM, and more. And while many[...]

The importance of moving to Atlassian Cloud, or learning more about cloud migration in general, has grown.