Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do you know which is the right one to choose for your organization? At first glance, it might seem simple to determine the[...]

New case study! Weld North Education initially had two distinct engineering teams working independently in separate Jira and Confluence Cloud instances. However, due to a restructuring of engineering resources, they[...]

One way to cut down on the number of tickets that are opened in Jira Service Management (JSM) is to set up a knowledge base. It's not just good for the ITSM team--customers benefit, too! With a knowledge base,[...]

In Part 4 of our ongoing series on Atlassian Team '21, Isos Technology gives its take on the announcements that were made at the conference. For this installment of our interview-style blog, let's cover Jira Align,[...]

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

Let’s take stock of where your organization is on its Agile, DevOps, SRE, and ITSM journeys.

In Part 3 of our ongoing series on Atlassian Team '21, Isos Technology gives its take on the announcements that were made at the conference. For this installment of our interview-style blog, let's cover Halp,[...]

At its core, DevOps requires a cultural shift: development and operations teams must recognize their shared commitment to delivering quality software, and embrace transparency, communication, and collaboration.[...]

15Five is a human-centered performance management platform designed to create effective managers, highly engaged employees, and top-performing organizations. At Isos Technology, we use 15Five for various things like[...]