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5 Best Practices to Prep for an Atlassian Merge Migration

Atlassian, Atlassian Tools, Atlassian Cloud

Merging two or more Atlassian instances is a big undertaking, and it's important for businesses to understand what they're getting into before embarking on this complex initiative. To help prepare you for these[...]

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Jira Service Management: How to Scale with Automation

Atlassian Tools, ITSM, Jira Service Management, Enterprise Service Management

At Isos Technology, one common trend we're seeing is organizations that have scaled beyond the ability to use their manual processes. If you're noticing that this is happening in your company, read on! We'll take a[...]

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Atlassian Cloud Free Is a Big Deal for Small Teams!

Atlassian, Atlassian Tools, Atlassian Cloud

Atlassian’s mission is to help unleash the potential of every team, and they deliver on that promise every day. More than 180,000 customers worldwide use their tools to collaborate, work smarter, build great[...]

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The Formula for Fantastic Forms in Jira Service Management

Jira Service Management

One of the key features of Jira Service Management (JSM) is the customer portal. This main feature has a vastly different look and feel from the Jira Core forms. The formatting and content of these forms can create a[...]

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How to Get the Most Value from Your Atlassian Investment

Atlassian, Atlassian Tools

Atlassian’s many robust tools provide countless solutions: Planning, tracking, supporting, collaborating, coding, and securing. How are you supposed to know if your organization is utilizing its tools to the fullest?[...]

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Atlassian’s Point A Announcement is a Game Changer. Here’s Why.

Atlassian, Atlassian Tools, Jira, Atlassian Team '21

When it comes to evolving their existing products and adding to their product line, whether that’s through in-house development or acquisitions, Atlassian’s approach is both strategic and aggressive: A pattern that’s[...]

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Is Migrating to Atlassian Cloud or Data Center Right for You? 5 Things to Consider...

Atlassian, Atlassian Tools, Atlassian Cloud, Data Center

Choosing to make the decision to migrate to Cloud is a tough one. Although more than 90% of Atlassian's new customers choose Cloud, it still may not be the right fit for your company. Since Server is being sunsetted,[...]

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Get Requests via Email the Easy Way with Jira Service Management

Jira, Jira Service Management

One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]

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New! The Demystification of Atlassian Cloud: How to Choose the Right Plan for Your Organization

Cloud, Atlassian, Atlassian Tools, Atlassian Cloud, Managed Services

More than 90% of new Atlassian customers choose their cloud deployment option. Among its many benefits, it allows them to get started faster, increase productivity, streamline administration, and scale more[...]

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How Jira Service Management Can Mirror Company Culture & Values

Culture, Jira Service Management

Guest Contributor: Mary Ramirez

An organization's overarching culture and values trickle down to the IT team, both of which drive the way work is done in the department. And it's no secret that the work an IT team[...]

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Tired of Hulu? Bored with Netflix? Team Tour ’21 Is Now Streaming (for Free)!

News, Atlassian, Atlassian Tools, DevOps, ITSM, Remote Work, Enterprise Service Management, Atlassian Team '21

Didn’t get enough great Atlassian content at Team ’21? Or maybe you missed out on Team ’21 altogether? No worries, mate. Atlassian has you covered with Team Tour ’21, The Series. Team Tour ’21 is your free,[...]

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Jira Admin Tip #3: A Groovy Way to Find All Screen Schemes Associated with an Issue Type

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]

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