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isos-insights

Isos Technology Named to the Inc. 5000 List of Fastest-Growing Private Companies in the U.S.

News, Culture

We are thrilled to announce that, once again, Isos Technology has been recognized by the Inc. 5000 as one of the fastest-growing private companies in the United States! On August 17, Inc. Magazine unveiled its 2021[...]

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The Critical Role DevOps Plays in Agile Transformation

Development Process, Agile, DevOps, Digital Transformation

In my agile transformation coaching practice, I have seen firsthand how difficult it can be for organizations that are not addressing DevOps to be successful in their agile transformation efforts. Agile and DevOps,[...]

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[Watch the Webinar] SRE as a Service: Transforming DevOps from Build to Run

DevOps, Site Reliability Engineering

The recording and presentation slides from our August 25th webinar, presented by Nobl9, Dynatrace, and Isos Technology, are now available!

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Agile Transformation: Three Key Factors that Determine Your Success

Development Process, Culture, Agile, Project Management, Digital Transformation

Enterprise Agile transformation unquestionably requires a cultural evolution—or in some cases revolution— and that necessitates a sea change in both mindset and behaviors across the organization. The two are[...]

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Read the Forrester Study: The Total Economic Impact of Atlassian Cloud

Atlassian, Atlassian Cloud

As more organizations undertake digital transformation efforts, Atlassian is keeping pace with the change by supercharging the product development of its cloud-based tools. Atlassian has written extensively about the

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Want to Learn More About SLOs & Error Budgets? Check Out This InfoWorld Article!

DevOps, Site Reliability Engineering

If you've attended any of Isos Technology's past webinars (and we sincerely hope you have...), you know that we have a great relationship with Isaac Sacolick, President of StarCIO. Isaac has moderated countless[...]

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Choice Hotels Partners with Isos Technology to Migrate from Rally to Jira Software

Case Studies, Atlassian, Atlassian Tools, Jira, Atlassian Cloud

New case study! Choice Hotels International, Inc. (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice Hotels currently franchises more than 7,000 hotels, representing nearly[...]

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Already Know SLAs and SLOs? Now Meet Their Cool Friend, SLIs.

DevOps, Site Reliability Engineering

SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or SLIs, for short. And today, I'm here to introduce you to them and explain why they just may be your new BFF. Before I[...]

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Jira Admin Tip #5: A Groovy Way to Find All Projects with a Specific Project Role

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up now and then for both my clients (and myself, as an admin) is identifying all the projects where a specific project[...]

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The Demystification of Atlassian Cloud: How to Choose the Right Plan for Your Organization

Cloud, Atlassian, Atlassian Tools, Atlassian Cloud, Managed Services

More than 90% of new Atlassian customers choose their cloud deployment option. Among its many benefits, it allows them to get started faster, increase productivity, streamline administration, and scale more[...]

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[New Whitepaper] The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian, Atlassian Tools, ITSM, Incident Management, Jira Service Management, Enterprise Service Management

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013. With almost 40% of their customers already adapting Jira to handle service requests, the company decided to meet[...]

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Can a Jira Merge Migration Save You Time and Money? The Quick Answer is Yes.

Confluence, Cloud, Atlassian Tools, Jira, Atlassian Cloud

Lots of organizations wonder if a Jira merge migration can save them time money. The short answer is an emphatic YES! But the long answer is a bit more layered and complicated.

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Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

Atlassian, Atlassian Tools, ITSM, Incident Management, Jira Service Management, Enterprise Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how flexible the system is. They don't have to conform to the tool—it can be adapted to conform to their processes.

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3 Agile & DevOps Best Practices for Success in Atlassian Cloud

Cloud, Agile, Atlassian Cloud, DevOps

A multitude of situations may have you wondering how to implement best practices for using your Atlassian tools in the cloud. Maybe your organization just migrated from an on-premise Atlassian instance and now has[...]

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Webinar: SRE as a Service: Transforming DevOps from Build to Run

DevOps, Site Reliability Engineering

Register today for our August 25th webinar, presented by Nobl9, Dynatrace, and Isos Technology!

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Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

Atlassian Tools, ITSM, Jira Service Management, Enterprise Service Management

At Isos Technology, one thing our clients tell us their service desk agents struggle with is how many business and software systems are in use across their organization. They have teams using Salesforce as their CRM,[...]

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Jira Admin Tip #4 - A Groovy Way to Find All Licensed and Active Users

Jira, Jira Service Management

Here at Isos, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying all licensed or active users in Jira or Jira Service[...]

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The Complete Guide to Atlassian Managed Services

Atlassian, Atlassian Tools, Managed Services

More organizations than ever are outsourcing business-critical IT processes like hosting, security, and application management to managed services providers.

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