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isos-insights

How Jira Service Management Streamlines Service Operations: Problem Management

Atlassian, Atlassian Tools, ITSM, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

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3 Key Benefits of Merging Atlassian Instances in a Cloud Migration

Atlassian, Atlassian Cloud

Consolidating your Atlassian environment prior to and during a cloud migration can be a difficult project, particularly if you don't have the proper processes and tools in place. You must ensure that you check all[...]

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Join Us at Agile Arizona 2021!

Agile

For the sixth year in a row, Isos Technology is a proud Platinum Sponsor of Agile Arizona 2021! Agile Arizona, or Agile Ari"Sofa"—as this year's virtual event is being called by the organizers—is the Southwest's[...]

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Everything You Need to Know about the Atlassian Cloud Standard Plan

Cloud, Atlassian, Atlassian Cloud

If you’re interested in Atlassian Cloud but wondering which of the four plans (Cloud Free, Standard, Premium, and Enterprise) is right for you, this blog post series is for you! In this video and blog post, two of[...]

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Which Atlassian Cloud Plan Is Right for You—Free, Standard, Premium, or Enterprise?

Cloud, Atlassian, Atlassian Tools, Atlassian Cloud, Digital Transformation

More than 90% of new Atlassian customers choose the Cloud deployment option, so they can get started faster, increase productivity, streamline administration, and scale more efficiently. And while more than 80% of[...]

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New Whitepaper Sneak Peek: A Breakdown of the Shift Left/Shift Right Testing Approaches

Development Process, Agile, DevOps, Site Reliability Engineering

We're putting the finishing touches on our newest whitepaper, A Foundational Guide to Site Reliability Engineering, Service Level Objectives, and Service Level Indicators (whew, that's a mouthful!), but we thought[...]

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How Jira Service Management Streamlines Service Operations: Incident Management

Atlassian, ITSM, Incident Management, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM)—which is built on[...]

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How Working with an Atlassian MSP Can Help Position Your Company for the Long Haul

Atlassian, Managed Services

Companies that outsource all or part of the management of their Atlassian tools to a managed services provider (MSP) stand to benefit both from a strategic and an operational viewpoint. Strategic benefits are longer[...]

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5 Rules for Cleaning and Organizing Your Atlassian House

Atlassian, Atlassian Tools, Jira, ITSM, Incident Management, Jira Service Management

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

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Six Signs Your Agile Transformation is on the Right Track

Culture, Agile

According to a Statista survey of software developers, by 2018, 91% of respondents had adopted some type of agile development practices. As agile becomes increasingly entrenched and more organizations realize the[...]

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Five Key Qualities to Look for in an Atlassian Managed Services Provider

Atlassian, Managed Services

When outsourcing to an Atlassian managed services provider, it’s so important to find the right fit. Organizations should look for an MSP who can provide both strategic and operational support, takes a proactive[...]

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Watch Our Webinar to Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

Atlassian Cloud, Jira Service Management, Enterprise Service Management

The recording and presentation slides from our September 29th webinar, presented by Atlassian, StarCIO, and Isos Technology, featuring Mitch Cardwell VP/Brand Identity and Systems at CBS, are now available!

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