Atlassian in AWS as part of the 1% Pledge

Confluence, Atlassian, Culture, Jira, 1% Pledge, aws, Jira Service Desk

If you have been following the Isos blogs or social media for awhile, you have probably heard us mention the Pledge 1% philanthropy program Isos is a part of. If you aren’t aware of what the 1% program is, in a nutshell we have pledged 1% of equity, 1% of product, 1% of profit or 1% of employee time to charitable causes.

As an Atlassian Platinum Solution Partner, Isos is ideally situated to pledge 1% of our time to charitable causes. While there are a variety of causes that we donate time to based on the specific outside interests of our employees, one of the first areas where we began to look revolved around how we could use our Atlassian expertise to help veterans. Many people at Isos either have veterans in their families or are veterans themselves. 

We found the perfect partner in Warfighter Made. Warfighter Made adapts and customizes the vehicles of combat wounded veterans and invites ill, injured and combat wounded veterans on recreational therapy trips.

Warfighter Made was interested in Jira Software, Jira Service Desk and Confluence when Isos first became involved with them. The flexibility of the Atlassian tools were seen as perfect for a non-profit like Warfighter Made. This is especially important because of the budgetary restrictions that are often more restrictive for non-profits.

For the implementation Isos performed for Warfighter Made, we went in with the guiding principle that the implementation should be able to evolve over time to fit future changes to needs. Because of this, the decision was made to use AWS. In addition to the general virtualized server needs this would entail, security was a high priority consideration. The VPC architecture afforded by AWS was a perfect fit, heavily leveraging the private VPC paradigm.

The core setup was done manually, using the server images Isos Technology used at the time for our own servers as a template for the Warfighter Made images. Since initially standing up the servers a few years ago, Isos has created Cloud Formation templates which are used with Ansible to handle the server configuration management in the current version of the Warfighter Made AWS environment.

As one of our first 1% Pledge initiatives and a proving ground for our approach to using AWS for Atlassian configuration and rollout, we have been very pleased with our continuing relationship with Warfighter Made.

Managing JIRA at Scale White Paper

TAGS: Confluence, Atlassian, Culture, Jira, 1% Pledge, aws, Jira Service Desk

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