Service Level Objectives (SLOs) are a great tool for driving customer value. They help companies find a balance between releasing new features and enhancements and maintaining site reliability, which are two of the[...]Read More
I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”?Read More
Why train your teams? I mean, it sounds like such a simple question when you just ask it like that, but we get this question all the time. Usually in the best way, but it’s a good question.
I frequently talk to customers who are considering moving from an on-premise version of Jira--either Jira Server or Jira Data Center—to Jira Cloud. While functionally the applications are very similar, stakeholders[...]Read More