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I'm an Atlassian Consultant and an Atlassian Certified Trainer at Isos because I love how Atlassian powers collaboration. I help organizations share, cooperate and collaborate in alignment with the organization's mission. That's a fancy way of saying I make this real by concentrating on the community dynamic required to make that mission happen. I especially enjoy working with product development teams, helping find the right balance between the people that use new systems, and the machines that we use to build the new system. I was raised an Army brat and love living in Phoenix Arizona. I'm married and have one child. I completely love sweeping generalizations.

Attention Stakeholders! What an Atlassian Cloud Migration Might Mean for You

Atlassian, Jira, Atlassian Cloud

I frequently talk to customers who are considering moving from an on-premise version of Jira--either Jira Server or Jira Data Center—to Jira Cloud. While functionally the applications are very similar, stakeholders[...]

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The Three Jira Teams you Meet in Every Organization that are Using Jira Effectively

Atlassian, Jira, User Experience

Atlassian tools are extremely popular. Jira, the subject of this article, in particular is an invaluable way for teams to organize their work, collaborate on how to get it done and to track it to completion.

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What is Confluence and Being Confluencial?

Confluence, Atlassian

When I talk to people about Atlassian, they frequently start asking me questions about Jira. I certainly enjoy this and love talking about Jira at length, but I always secretly hope they will ask me about Confluence. My[...]

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When are Jira customization requests going to improve our products and services?

Atlassian, Jira

Many Jira administrators emphasize how valuable Jira is for process enforcement. But sometimes process isn't enforced because changing the process improves the product or service that we are delivering.

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My approach to determining right level of automation for each Teams Jira configurations

Atlassian, Jira

I’m frequently asked how I approach requests for automation configurations in Jira.

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Glass Hammer Podcast - Episode 2, Part 1

Culture, Software Solutions, Agile

Isos Technology is proud to bring you the first part of the second episode of the Glass Hammer podcast.

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Using Project Roles in Jira

Atlassian, Jira

For many years Jira had users and groups. You associated users and groups with specific permissions to make sure the right people could do the right things. This worked okay at first, but it turned out to be hard to[...]

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Complex Planning Using Jira Add-Ons

Jira, Atlassian Add-Ons, Project Management


Photo by rawpixel on Unsplash

There are many ways to plan, and there are lots of tools to help you plan. Planning with project data in Jira is always an interesting area as Jira, without any add-ons, focuses on[...]

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The Best Uses of Jira Epics

Atlassian, Jira, Agile

Our Favorite definition of an Epic is on the Atlassian’s Agile Coach website:

An Agile Epic is a body of work that can be broken down into specific tasks (called “stories,” or “user stories”) based on the[...]

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Using Jira Resolution Field Descriptions: "Cancelled" and "Won't Do"

Software Development, Jira

I’m frequently asked the question:

If a team wants to maintain stories that are deemed unnecessary, what is the best way to show these in Jira versus having a resolution status of "cancelled".

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