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Jira Service Management

The Formula for Fantastic Forms in Jira Service Management

One of the key features of Jira Service Management (JSM) is the customer portal. This main feature...

27 Jul, 2021

Is Migrating to Atlassian Cloud or Data Center Right for You? 5 Things to Consider...

Choosing to make the decision to migrate to Cloud is a tough one. Although more than 90% of...

20 Jul, 2021

Is Jira Service Management Right For Your Company?

Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do...

15 Jun, 2021

Your Easy-Peasy Guide to Setting Up a Jira Service Management Knowledge Base

One way to cut down on the number of tickets that are opened in Jira Service Management (JSM) is to...

15 Jun, 2021

Atlassian's Team 2021 Conference--Who's Speaking and What to Watch

Atlassian has reimagined its annual user conference, formerly known as Summit, and is kicking off...

27 Apr, 2021

Training and the Art of Becoming a Jira Administrator

Becoming a Jira administrator doesn't have to be trial by fire. There are training classes that...

13 Apr, 2021

Times Have Changed: 4 Ways to Engage Remote Workers

More and more companies are moving to a structure of all remote work, all the time. With...

30 Mar, 2021

4 Fantastic Non-Technical Uses for Jira Service Management

Jira Service Management (JSM) was originally built as a bug tracker, but over time, it has become...

2 Mar, 2021

Scaling Jira Processes: Why You Need a Testing Environment

One of the biggest things that helps with scaling Jira is having a test environment. For small...

19 Jan, 2021
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