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Three Ways the Workplace Will Change in 2021

With the start of a new year, I've been thinking about what the workplace will look like in 2021...

5 Jan, 2021

Contractors vs. Managed Services: What's the Best Option for Jira Administration?

When I started working as a full-time Jira administrator, I was a contractor. I worked 40-hour...

17 Nov, 2020

More Jira Gore—Fun with Mandatory Fields

And now for another installment of Jira Gore in which I go over some of the most interesting, but...

16 Oct, 2020

The Price of Success: How to Expand Jira without the Mess

When your company doubles in size, everyone needs something built yesterday. This is when most...

13 Oct, 2020

Transparency is the Best Policy

ITSM is a hot word nowadays. With companies focusing on internal customer relations as well as...

29 Sep, 2020
Atlassian Tools

4 Fantastic Features in Jira Service Desk

Jira Service Desk (JSD) has a lot to offer, including the customer portal, but there are many other...

27 Aug, 2020

7 Reasons Why Jira Cloud Is Great for Small Businesses

For most small businesses or companies that are just starting out, there are endless lists and...

7 Jul, 2020

4 Tips for Effectively Working From Home

In the current state of things (a.k.a. the COVID-19 pandemic), finding a way to work from home has...

29 May, 2020

To Script or Not to Script

I’ve always been a firm believer that anything is possible. This mostly holds true in the...
28 Apr, 2020
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