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michael_march
As a member of the Isos Technology Managed Services, Marielenna “Mary” Ramirez is one of the primary problem solvers for long term Atlassian clients. She brings strong Atlassian and technical skills along with extensive help desk experience to our clients’ aid. Possessing both the Jira Project Administration and the Jira Service Desk certification, Mary is often seen sharing her knowledge through the Atlassian Community. When not helping clients, Mary is traveling and trying out new restaurants.

Github Integration with Jira

Atlassian, Jira

Use Case: I'm unable to see the development sidebar on my Jira issues.

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People, Practices and Culture at Summit

Confluence, Atlassian, Culture, Atlassian Summit, Trello

This year I had the pleasure of attending the Atlassian Summit in Las Vegas. There were many tracks and topics available. I made sure to mark the most interesting talks on my handy dandy Atlassian Events App. One track[...]

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Customer Friendly Knowledge Base

Confluence, Atlassian, Jira

Here are some quick tips on setting up a customer friendly knowledge base that is both informative and restricted from the public.

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Dangers of Deleting Custom Fields

Atlassian, Jira

Spring cleaning is all about "out with the old, in with the new". Hopefully your Jira Administrators are taking a look at your Jira instance and evaluating custom fields, workflows and schemes, both those in use and[...]

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JSD Comment Feedback without Transitions

Atlassian, Jira

Jira Service Desk allows for service desk agents to transition issues and manipulate whether the customer can view the status on issues. One missing piece agents face is the ability to provide the customer with feedback[...]

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Automating Issue Security with Jira Misc Workflow Extension (JMWE)

Jira, Atlassian Add-Ons

Use Case:

The app Jira Misc Workflow Extensions allows you to enhance your workflows beyond the out of the box Jira features. One feature JMWE has available is the ability to set a field values based on a condition. For[...]

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Community Leaders at Summit

Atlassian, Culture, Atlassian Summit

If you haven't heard about Atlassian's awesome online community, I encourage you to check out the Atlassian Community today! This year during the Atlassian Summit in Las Vegas, we anxiously clenched onto our bags[...]

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Automation Tips for JSD

Atlassian, Jira

Jira Service Desk serves as the hub for all of your customers request. Once a customer submits a request, they imagine magical technical fairies in the background resolving their problems. While this may be true for[...]

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Atlassian Community Fun

Atlassian, Culture

 

Source:https://community.atlassian.com/t5/Feedback-Forum-articles/August-2018-Community-Awards/ba-p/865061
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The Power Couple: Jira & Trello

Jira, Trello

Many of us use Kanban and Scrum Boards with our Jira projects. The capability to visualize issues and their status simultaneously is very powerful. But did you know this is also possible with Trello?

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