As a member of the Isos Technology Managed Services, Marielenna “Mary” Ramirez is one of the primary problem solvers for long term Atlassian clients. She brings strong Atlassian and technical skills along with extensive help desk experience to our clients’ aid. Possessing both the Jira Project Administration and the Jira Service Desk certification, Mary is often seen sharing her knowledge through the Atlassian Community. When not helping clients, Mary is traveling and trying out new restaurants.
Remote working is often thought of like the power lace shoes from Back to the Future... simply impossible. In fact remote working or telecommuting is becoming more and more common. Companies, like Isos Technology, have[...]
Every Jira Software project is accompanied by a workflow. If it's a new project, then you have the generic out of the box workflow. For seasoned projects, you may have realized that the current workflow isn't very[...]
As an Atlassian Support Lead, I often speak to clients about implementing best practices for their Jira instance. Some are new to Atlassian products, others are experiencing a large company growth, and many are simply[...]
So you’re using Trello at work, at home and to track your new DIY crafts. The family and co-workers are all on board and everything is organized, color coded and has a due date. But still there’s something missing...[...]