So you want to learn how to use Jira Cloud, but you're not sure where to start? Below, I will lay out some resources for learning the basics of using Jira Cloud so you can hit the ground running! In this blog we'll keep it simple and to the point, so you can stop researching and start learning. For all of the resources below, ensure that you select the Cloud version when enrolling in or beginning a course. Many courses and further information can be found on the Atlassian University website, as well. It's definitely worth checking out and bookmarking.
Learning Path for a Jira Cloud User
Here is what we recommend as a comprehensive learning path for somebody who wants to learn all about Jira Cloud. For starters, we recommend that you start off with the Basics. Specifically, with these free courses from Atlassian:
In this course, you'll learn about the products that make up Jira (Jira Software, Jira Service Management, and Jira Core), what each one is used for, and who uses them. You'll also learn what projects and issues are, how issues get done in Jira, how to find issues, how to see what's being done using reports and dashboards, and how to navigate in Jira.
This course will show you the ropes on next-gen projects. If you come from Server or Data Center instances, you're probably wondering what all the buzz is about with these new projects (only available in Cloud). Next-gen projects are lightweight projects that help software teams get to work quickly, then add more advanced agile features—like sprints, backlogs, or estimations—as they go. There is a lot to unpack here for users new to Jira Cloud.
This course is for anyone interested in learning about Jira reports. It will run you through all the out-of-the-box reports like the Burndown chart, Velocity Chart, and sprint report.
Now that you have the basics down, you'll want to get your hands dirty with some practical training. Here's what I recommend:
This is a hands-on training course which covers all the features needed to manage tasks in Jira. You'll learn how to set up and organize your work, create issues, switch between project boards, find issues assigned to you, and use basic dashboards.
The above courses will get you rolling, but I personally suggest the following advanced courses, as well, based on what I see most Jira Cloud users doing or needing to do on the daily:
In this course, you'll learn the basics of using JQL to form powerful queries, configure Jira, and produce enviable reports and dashboards that provide you and your team the insights you need to keep your projects at peak efficiency.
This hands-on training course helps you create efficient automation rules to optimize your team’s processes. Automate repetitive work tasks and improve consistency with triggers, conditions, actions, branch rules, and smart values. Plus, learn how to integrate Jira with other tools like Slack, email, Bitbucket, GitHub, and any webhook-enabled services.
These tutorials focus on creating and configuring Scrum boards, creating, updating and working on issues, planning and running sprints, and enhancing boards for ease of use by the development team.
Get a foundation for Atlassian’s approach to DevOps with this hands-on course. Intended for the technical and non-technical alike, you will go beyond Jira alone to experience the DevOps workflow in Jira, Bitbucket, Jira Service Management, and other third-party tools. Experience how to integrate a Jira project with a code repository, view commits, branches, and pull requests in Jira, view release information in Jira, use Jira automation with DevOps triggers, and much more.
And there you go! I hope this cheatsheet of tutorials and courses helps you hit the ground running on your journey to learn Jira Cloud! Now, hit the books!