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Jira Workflow Resolutions: Resolved, Closed, or Done?

News, Atlassian, Jira, Atlassian Cloud, ITSM, Jira Service Management



Jira Workflow Resolutions: Resolved, Closed, or Done?

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”?

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Webinar: SRE and Service Level Objectives: 5 Ways to Deliver Exceptional Service

Interested in how DevOps and SRE leaders successfully partner, integrate their workflows, and deliver exceptional services and experiences? In this upcoming webinar, our expert panel will touch on how Atlassian's Jira Service Management (the next generation of Jira Service Desk), and Nobl9 SLO Platform bring alignment to DevOps, ITSM, and SRE teams (as well as their business stakeholders), and help organizations achieve optimal customer and employee service experiences.

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Searching for Jira Issues Within a Date Range

Generally speaking, Jira has a powerful and flexible search engine that enables locating exactly the issues that we want to see.  However, issue searches don't always return the expected results.

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Navigating Scaled Agile with SAFe® and Jira Align

Digital transformation is more than a buzzword. In today's incredibly dynamic business environment, it's imperative. But what is digital transformation all about? For many organizations, the answer is business agility, the ability to respond quickly, efficiently, and effectively to today's rapidly changing market conditions and customer expectations.

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Auto Scaling with Static IPs in AWS

With the proliferation of the AWS infrastructure as code model, saying that a system follows a standard deployment model can be a loaded statement. True, the basis for the system architecture can be found in one or more standard models. However, the flexibility afforded by using AWS allows for a high degree of variation in the implementation.

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A Super Quick Way to Create Multiple Issues Using the JMWE Plugin

If you’re a Jira admin or a power user, at some point you’ve come across the following question, or a variant of it: "How can I create a template of issues?" Depending on the requirements, implementing a solution for this may take you anywhere from five minutes to a couple of days (or weeks, or months). Today, we’ll cover the shorter end of the spectrum and show you how to quickly set up a template for an Epic, Issues, and Sub-tasks. It will take you less than five minutes if you use the Jira Miscellaneous Workflow Extension app’s Create Issue post-function.

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Trust Isos for All of Your Atlassian Needs!

Looking to bring Atlassian to your team or organization? Whether it’s our Fast Track program to address your highest priority items, our Enterprise Rollout for installation and migration, customized consulting and training, or license purchases and managed services, we’re here for you every step of the way as you implement and refine your Atlassian toolset. Please contact me and I will tell you all about how our team of experts can start you on the path to Atlassian perfection!



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Danny Riley

VP of Business Development

Isos Technology


TAGS: News, Atlassian, Jira, Atlassian Cloud, ITSM, Jira Service Management

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