Jira Workflow Resolutions: Resolved, Closed, or Done?

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”?

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10 Most Popular Resources of 2020

We may be biased when it comes to cherry-picking our favorite content pieces, so we left it up to our readers. According to last year’s data, these pages bounced around the web like[...]

Webinar: 5 Best Practices for Merging Atlassian Instances in a Cloud Migration

Do you have the urge to merge Atlassian instances? Or perhaps you're on the verge of a merge? All kidding aside, consolidating your[...]

Looking Ahead: More Jira Service Management Features Coming Soon!

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking solution that many IT Service Management (ITSM) teams will[...]

Only 6 Days Left: Register Today for Our Webinar

Here are some of the topics our expert panelists will explore in our upcoming webinar on October 14th:

1. Is your organization on the right path when it comes to digital[...]

CIOs and IT teams have never been more critical to their businesses. In this webinar, learn how IT leaders step up and quickly deliver offensive and defensive IT services that enable their businesses to persevere and[...]

Atlassian's most popular and best-attended annual event, Summit, was decidedly different this year. As I mentioned in a previous blog, "What Doesn't Happen in Vegas," the Isos team had a few brief moments of sadness[...]

We have some incredibly exciting information that we intend to shout from our rooftops...from a respectable, social distancing expanse, of course. We are thrilled to announce that we received the Partner of the Year[...]