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Getting Jiggy with JSD! - Part 2

Confluence, Atlassian, Atlassian Tools, Jira

In my blog post last Friday I talked to management about using Jira Service Desk. How did that go?They didn't see what I saw.  I saw unity.  I saw freeing resources to do other things.  I saw less overhead, and more[...]

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Table Data Filtration and Visualization in Atlassian Confluence

Development Process, Confluence, Atlassian, Atlassian Add-Ons

Guest post by Vadim Rutkevich

Working with data is a skill. Working with large data amounts is art. You understand this when loading a batch of data in Atlassian Confluence. You need to be an ingenious artist to cope[...]

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HDI Conference Wrap Up - Observations & Numbers

Development Process, Confluence, Atlassian, Atlassian Tools, Jira, Software Solutions

For those not familiar with the HDI Conference, HDI is the premier IT service and technical support conference in the ITSM industry. This year’s conference was hosted by Mandalay Bay Resort in Las Vegas. The Isos Team[...]

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Key Announcements from Atlassian's Summit 2014

Confluence, Atlassian, Culture, Jira, Atlassian Summit

Well, another Atlassian Summit has come and gone. Summit 2014 had a slightly different feel than those before it. For one thing, this year's Summit was moved down the Bay and hosted in San Jose. Though San Jose is a[...]

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Introduction to Confluence Blueprints

Confluence, Atlassian, Atlassian Tools, Software Solutions

By Robert Hall

This post will introduce Confluence Blueprints and how to build them using a simple example. As with previous posts on Atlassian plugin development--here and here--this uses the Atlassian SDK to develop a[...]

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Atlassian REST APIs and Building a REST Plugin for Confluence

Confluence, Atlassian, Atlassian Tools, Software Solutions

By Robert Hall

Atlassian provides its products such as Jira, Confluence, and Crowd with useful REST APIs for tapping into the content and data of Atlassian products from external programs and scripts, augmenting [...]

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Listen Up

Development Process, Confluence, Atlassian, Jira

LISTEN UP...

That's what Atlassian did with Jira Service Desk... they shut up and listened to their customers. And the result was something completely different and new. Atlassian listened to their customers and learned[...]

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