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Confluence

Jira Service Desk + Confluence = Developer Love

As a developer, let me start off by saying that I hate meetings. Oh, don’t get me wrong. I...

9 May, 2017
Confluence

Unlocking the Greatness of Confluence | Knowledge Management Example

By Kevin Allen

Yes, I'm an 'Expert' by title (a term that is thankfully changing soon) and my...

26 Jan, 2017
Confluence

Getting Jiggy with JSD! - Part 2

In my blog post last Friday I talked to management about using Jira Service Desk. How did that go?...

11 Apr, 2016
Confluence

Training your Atlassian Team starts by understanding where they need to improve

Guest Contributor: Larry Cummings

 
Image shared by Peter Trimming
22 Mar, 2016
Confluence

What I got done at Atlassian Summit 2015

Guest Contributor: Larry Cummings

Photo Credit: Larry and Laura
13 Nov, 2015
Confluence

HDI Conference Wrap Up - Observations & Numbers

For those not familiar with the HDI Conference, HDI is the premier IT service and technical support...

20 Apr, 2015
Confluence

Listen Up

LISTEN UP...

That's what Atlassian did with Jira Service Desk... they shut up and listened to their...

20 Feb, 2014
Confluence

Summit 13 Announcements and Recap

This was my second time attending Atlassian’s Summit and I have to admit I was pretty excited! A...

24 Oct, 2013
Confluence

Making Atlassian’s Products Less “Itchy”

It has been said many times that good pieces of software are the result of a developer ‘scratching...

16 Aug, 2013
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