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isos-insights

Jira Project Basics

Atlassian Tools, Jira

By Kevin Allen

Before I get into this too deeply, you really need to understand the context. There are so many Jira dudes/dudettes (admins) out there in the wild with little support. They are really my audience. It's[...]

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How to Go From Zero to Hero Using Jira for Any Kind of Process

Development Process, Atlassian, Jira, Software Solutions

We spend much of our work day either fulfilling routine requests or making requests of others, both inside and outside of our organization, that they would deem routine. Your daily work effort consists of processes that[...]

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HDI Conference Wrap Up - Observations & Numbers

Development Process, Confluence, Atlassian, Atlassian Tools, Jira, Software Solutions

For those not familiar with the HDI Conference, HDI is the premier IT service and technical support conference in the ITSM industry. This year’s conference was hosted by Mandalay Bay Resort in Las Vegas. The Isos Team[...]

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Listen Up

Development Process, Confluence, Atlassian, Jira

LISTEN UP...

That's what Atlassian did with Jira Service Desk... they shut up and listened to their customers. And the result was something completely different and new. Atlassian listened to their customers and learned[...]

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Summit 13 Announcements and Recap

Development Process, Confluence, Atlassian, Jira, Atlassian Summit

This was my second time attending Atlassian’s Summit and I have to admit I was pretty excited! A chance to spend a full week in San Francisco, walking the streets and taking in the crazy scenes, and great restaurants. I[...]

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Making Atlassian’s Products Less “Itchy”

Confluence, Atlassian, Jira, Software Solutions

It has been said many times that good pieces of software are the result of a developer ‘scratching that itch’. While we here at Isos Technology love every part of Atlassian’s full suite of software solutions, like any[...]

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What's New in Jira 6

Development Process, Atlassian, Atlassian Tools, Jira, Agile, Project Management

Earlier this week, Atlassian released version 6 of their flagship product Jira (tracking and workflow management platform). They’re touting it as their biggest release ever. For those in the IT or project management[...]

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