Guest Contributor: Damian Rosochacki

One of the more common issues with Jira configuration is having too many fields on screens. This is especially true for teams that have been using Jira for a while, as they[...]

Atlassian's shift to Cloud services is a pressing concern for IT managers and their organizations. The Isos team has the knowledge and expertise IT managers can rely on, built on almost 10 years of moving businesses[...]

As Forrester’s recently released report, Proven Drivers for Unlocking High-Velocity ITSM, explains, “With the global outbreak of the COVID-19 pandemic, uncertainty has become the new normal for many organizations.”[...]

One of the biggest things that helps with scaling Jira is having a test environment. For small instances, it could be that the test environment is just a test project. For larger environments, it’s important to have[...]

Both Power Scripts™ and ScriptRunner do a great job extending the functionality of Jira Server and Data Center, and both offer many overlapping features. The pros I call out in the list below are a good—but not[...]

Being in the know is more important now than ever before. As companies adapt to provide remote access to the applications their employees rely on, outages are going to happen. No, you're not alone, and the struggle[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up repeatedly, for both my clients and myself as an admin, has been bulk disabling custom field values. Say you[...]

In the past few weeks, our engineering team has added Bitbucket Cloud to our toolbelt. I wasn't personally involved in this process, but I was told that it was happening. Although my first thought was, "Hey, that's[...]

Atlassian Cloud has been growing quickly, and it's not difficult to understand why. Teams using Atlassian Cloud products have increased productivity and reduced administrative costs. Plus, now they can scale with[...]

In our recent webinar, How IT Leaders Can Improve the Agile Service Desk in a Post-Covid World, Isos invited a few IT leaders to have a discussion on how IT has helped organizations transition to remote work and[...]