Jira Service Desk’s transition to Jira Service Management (on November 9th, 2020) will provide a wide range of valuable improvements for IT managers who use, or want to use, Jira for issue management.

Atlassian tools are extremely popular. Jira, the subject of this article, in particular is an invaluable way for teams to organize their work, collaborate on how to get it done and to track it to completion.

Intuition is a powerful perceptual tool that we utilize daily in unfamiliar terrain. Our intuition is mainly based on prior experiences in similar situations that we create assumptions from. When it comes to interacting[...]

Through the ages people have refined everything we do in everyday life. Change is the key to our progression as the human race. We have come out of the trees and caves and jumped straight through to the stars. Why would[...]

By David Wierbiki

User Experience (UX) is Driven by Mobile Needs Across the Industry

As companies realize they need a stronger mobile presence to stay relevant and current with today’s and the future's online needs,[...]

By David Wierbiki

Where can I read up on what UX is and it’s principles?

I get asked this question a great deal by those studying UX, those interested in it and even savvy clients looking to better understand what is[...]

By David Wierbiki

At its core, user experience and usability amounts to ensuring that the end user finds what they are looking for without effort or without thinking. The user is already thinking about what they want to[...]

In case you’ve been living under a rock a bunch of new mobile devices were recently released: Two new sizes of iPhones, the Amazon FirePhone and Fire HD Tablets, new Android devices are popping up all the time (I’m just[...]

By David Wierbiki

Overview

Designers are often required to produce stunning screen concepts of mockups as well as screen wireframes on short notice, with an expectation of seeing results within hours and, if we’re[...]

We're settling back in after CS Week and preparing for a hot summer here in Arizona, where temperatures (and utility bills) are sure to soar. One thing that stood out at this year's event was the buzz around[...]