Jira Service Desk’s transition to Jira Service Management (on November 9th, 2020) will provide a wide range of valuable improvements for IT managers who use, or want to use, Jira for issue management.

Atlassian tools are extremely popular. Jira, the subject of this article, in particular is an invaluable way for teams to organize their work, collaborate on how to get it done and to track it to completion.

Intuition is a powerful perceptual tool that we utilize daily in unfamiliar terrain. Our intuition is mainly based on prior experiences in similar situations that we create assumptions from. When it comes to interacting[...]

Through the ages people have refined everything we do in everyday life. Change is the key to our progression as the human race. We have come out of the trees and caves and jumped straight through to the stars. Why would[...]

By David Wierbiki

User Experience (UX) is Driven by Mobile Needs Across the Industry

As companies realize they need a stronger mobile presence to stay relevant and current with today’s and the future's online needs,[...]

By David Wierbiki

Where can I read up on what UX is and it’s principles?

I get asked this question a great deal by those studying UX, those interested in it and even savvy clients looking to better understand what is[...]

By David Wierbiki

In part one of this post I gave a quick and dirty page overlay with an animated gif spinner to get by in a pinch. Now I'm going to show the CSS animated spinner in place of the animated gif spinner.

By David Wierbiki

Page loading overlays are a dime a dozen. What I'm presenting isn't anything new, just the quickest and easiest way to get you through in a pinch.

Normally we prefer to use Nginx as a reverse proxy for Atlassian apps. But when it comes to LDAP/AD authentication, Apache is the best option.  Nginx is capable of forcing web-server authentication, but it requires an[...]

Okay folks, this is another UX theory discussion. With all of the web application abilities today, there are various methods for solving any given problem. How to serve a lot of content, for instance, is ultimately up[...]