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fightAre you looking for some excitement in the world of ITSM? You won’t want to miss the latest episode of Atlassian Impact! In this episode, Erin Philips, Director of Product Marketing, and Nick Sommerfeld, Strategic Account Manager at Isos Technology, host the ultimate IT Service Management platform smackdown. The competition was intense, and only one platform emerged as the clear winner: Jira Service Management (JSM)! 

JSM stood out from the competition with its impressive speed and accuracy, thanks to its fast implementation and advanced automation capabilities. Collaborating with other tools was effortless, and its asset management capabilities stunned everyone. JSM's ability to adapt to the latest technology trends truly set it apart, leading to an exciting victory in the ITSM arena.

In this episode, we'll cover:  

  • Comparison of common ITSM tools including Jira Service Management, ServiceNow, Zendesk, Cherwell, and BMC Remedy
  • Strengths of Jira Service Management, such as integrations, implementation speed, and flexibility
  • The role of automation in modern ITSM and Jira Service Management's automation capabilities
  • Atlassian's commitment to adapting to emerging technologies in the evolving IT landscape

Get the inside scoop on today’s digital transformation landscape with Atlassian Impact. Subscribe on Apple Podcasts, Spotify, Google Podcasts, Pocket Casts, or RadioPublic.

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