Atlassian’s many robust tools provide countless solutions: Planning, tracking, supporting, collaborating, coding, and securing. How are you supposed to know if your organization is utilizing its tools to the fullest?[...]Read More
When it comes to evolving their existing products and adding to their product line, whether that’s through in-house development or acquisitions, Atlassian’s approach is both strategic and aggressive: A pattern that’s[...]Read More
One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]Read More
More than 90% of new Atlassian customers choose their cloud deployment option. Among its many benefits, it allows them to get started faster, increase productivity, streamline administration, and scale more[...]Read More
An organization's overarching culture and values trickle down to the IT team, both of which drive the way work is done in the department. And it's no secret that the work an IT team does has a major impact on overall[...]Read More
Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]Read More
New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM), Atlassian has taken a significant step forward in meeting the demands of the rapidly evolving ITSM landscape.
New case study! CBS Marketing Group’s more than 150 team members had been using a proprietary, .NET-based system, aptly named Promotracker, to manage their promotional spot production lifecycle. Over time, workgroups[...]Read More