Case Study: How Atlassian’s integrated service desk, project management, and knowledge management tools make running an elections department easier and more efficient.
Election day is fast approaching, and the State[...]Read More
If you’re a Jira admin or a power user, at some point you’ve come across the following question, or a variant of it: "How can I create a template of issues?" Depending on the requirements, implementing a solution for[...]Read More
The Introduction Text in the Help Desk portal is a great feature of Jira Service Desk that doesn’t get enough attention (alongside the ‘Help and Instructions’ area on request forms and the Announcement message).[...]Read More
So...you've probably heard. Atlassian made a pretty major announcement this past Friday, October 16th. Co-Founder Scott Farquhar announced that they're retiring their 18-year-old Server deployment option so they can[...]Read More
More than ever, organizations are making the culture and structural changes necessary to embrace DevOps. Fundamentally, DevOps is the concept of tightly-integrated collaboration between development and operations[...]Read More
When your company doubles in size, everyone needs something built yesterday. This is when most companies struggle with their Jira instance. They build. They create new fields. They make ridiculous workflows. Projects[...]Read More