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I'll Have the Trello, Gmail & Slack Combo (to Streamline Remote Work)

Culture, Slack, Trello, Apps, Remote Work

Throughout most of my time as an accountant, I have worked in a traditional office environment. Onsite network servers were stewards of accounting documentation and support. Accounting communications often happened[...]

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Webinar: How to Navigate Scaled Agile Using SAFe®, Jira Align & Marketplace Apps

Cloud, Atlassian Cloud

Registration is now open for our October 14th webinar, presented by Isos Technology and Atlassian!

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Four Common Atlassian Cloud Migration Obstacles and How to Overcome Them

Atlassian Cloud

Organizations making the journey from Atlassian Server or Data Center to Atlassian Cloud are bound to encounter obstacles, and for large enterprise organizations, those obstacles can be especially daunting. The good[...]

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Transparency is the Best Policy

Jira Service Desk, ITSM

ITSM is a hot word nowadays. With companies focusing on internal customer relations as well as external, it’s important to find ways to improve customer satisfaction. A quick and easy way to do this is through[...]

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Webinar Replay: 10 Decisions to Make Before Migrating to Atlassian Cloud

Cloud, Atlassian Cloud

If you missed our September 23, 2020 webinar, presented by Isos Technology and StarCIO, the replay is now available!

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Simplify Incident Management with These 5 Atlassian Tools

Confluence, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Incident Management, Statuspage

When an IT incident occurs, it can take an enormous amount of cross-functional collaboration to resolve it. Restoring service to optimal working order is, of course, paramount, but the communication piece of things[...]

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How Atlassian Is Putting Cloud Marketplace App Security First

Atlassian Cloud

We all know by now that Atlassian's goal is to move all customers to the cloud. It won't happen without trust and security. That's why Atlassian's Ecosystem Security team is working on programs that ensure[...]

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Jira Service Desk Cloud Pro Tip—Automatically Add New Approvers without Overwriting Existing Ones

Atlassian Cloud, Jira Service Desk

Having worked with ITSM teams all over the country, I've seen my fair share of Jira Service Desk's approval feature put to good use. Change control and access request approvals are very common, as well as purchases[...]

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A Simple Groovy Script for Bulk Disabling Custom Field Values in Jira

Atlassian, Software Solutions

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up repeatedly, for both my clients and myself as an admin, has been bulk disabling custom field values. Say you[...]

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