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App Spotlight of the Month: VisualScript for Jira

Atlassian, Apps

Each month, we feature an Atlassian Marketplace app that we think is extremely useful and just...well...cool. This month is no exception. We'd like to introduce you to VisualScript for Jira, a fantastic app made by[...]

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Isos Technology’s 15th Anniversary: 15 Questions to Celebrate 15 Years of Serving the IT Industry

Technology, Atlassian, Atlassian Tools, Culture

The month of June marks Isos Technology’s 15th anniversary, and we couldn’t be prouder of where we came from, more grateful for where we are, or more excited about the future.

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Never Underestimate the Power of an Open Mind & Heart

News, Culture

Confession: I’m having a hard time finding the motivation to write a blog post on par with our content marketing strategy tonight. It’s a dandy of a strategy, don’t get me wrong. But let’s be real, it ain’t got the[...]

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DevOps Next Frontier: Improving ITSM by Transforming the CAB

Atlassian Tools, DevOps, Jira Service Desk, ITSM

By Isaac Sacolick, President | CIO | Author

 

Transformative IT leaders, including CIOs, CTOs, and CDOs, who want to challenge their own status quo and improve productivity, quality, and team happiness should perform[...]

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4 Tips for Effectively Working From Home

Remote Work

In the current state of things (a.k.a. the COVID-19 pandemic), finding a way to work from home has become essential. However, for most people, working from home is a new feature. This makes it hard to navigate, since[...]

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Should Jira Software & Jira Service Desk Live in the Same Environment?

Atlassian, Jira, Jira Service Desk

A question often posed to Isos Technology is, "Should my Jira Software and Jira Service Desk (JSD) applications live in the same environment? Or should they be kept separate?" When originally created, JSD was an app[...]

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What Happens to Jira in a Disaster?

Atlassian, Jira, Disaster Recovery

Do you know where your Jira is hosted? Does it live on that computer under your IT guy's desk? Is it in your company's data center? Is it hosted in a public cloud like Amazon Web Services (AWS)?

It's something many[...]

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June ITSM Webinar Series: Register Today!

ITSM

Join Isos Technology and StarCIO for our June webinar series! We are hosting two ITSM-focused webinars you won't want to miss! 

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3 Real-World Examples of Successful Jira Service Desk Implementations

Atlassian, Atlassian Tools, Jira Service Desk

Over the years, Isos has completed many Jira Service Desk implementations for our various clients. Whether the customer was a startup with under ten employees, or an enterprise organization with thousands of workers,[...]

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Archive Projects in Jira Cloud in 4 Easy Steps

Atlassian, Jira, Atlassian Cloud

I'm writing this blog during one of the most memorable times, the COVID-19 pandemic. It's been two months since we started practicing social distancing, and we've officially entered the hottest time in Phoenix.[...]

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