In this installment of our blog series on Team '21, Isos Technology gives its take on some important announcements Atlassian made during last month's virtual event. Learn more about Compass, Team Central, and Jira[...]

Queues in Jira Service Management (JSM) are a great way to bucket issues, helping to put the work in front of the right person to address the need at hand quickly. Building a queue is as easy as a good JQL statement.

It's no secret that employees are ultimately what create and perpetuate an organization's culture. While much of the focus is on how companies can bring in the best talent, retaining that talent is often left at the[...]

In our latest blog series, Isos Technology gives its take on all the important Atlassian Team '21 announcements. Let's start with Point A, Jira Work Management, and Trello...

When I wrap up an engagement with a client, there is usually a question about ongoing education. There are the usual suspects such as Atlassian training courses online, tutorials provided by Atlassian on YouTube,[...]

Site Reliability Engineering (SRE) is one of the hottest areas as companies look to build reliable systems and their online presence. As companies rush to adopt SRE principles, Service Level Objectives (SLOs)—the[...]

In the runup to Team ’21, Atlassian announced they had acquired ThinkTilt, the company that makes one of our favorite no-code/low-code form builders for Jira and Jira Service Management, ProForma. ProForma has been[...]

So you want to learn how to use Jira Cloud, but you're not sure where to start? Below, I will lay out some resources for learning the basics of using Jira Cloud so you can hit the ground running! In this blog we'll[...]

By now, most companies have all or some of their employees working remotely, but even with the pandemic seemingly winding down, many companies are going to stay in a remote/hybrid style (ahem, as I predicted in some[...]