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Streamline 311 for Citizen Engagement - Part 2

Atlassian, Atlassian Tools, Jira Service Management

In Part 1 of this series, we talked about using Jira Service Management (JSM) to modernize 311,  a non-emergency phone number that people can call in many cities to find information about services, make[...]

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Running the Atlassian Toolset on the Raspberry Pi

Atlassian, Atlassian Tools

Introduction

Ever since the Raspberry Pi debuted nine years ago, we here at Isos Technology have been BIG fans of the little single-board computer that could. We have utilized RasPis for things like powering our[...]

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Introducing FREE Community and Classroom Licenses for Atlassian Data Center!

News, Atlassian Tools, Atlassian Cloud, Data Center

As Atlassian phases out its Server deployment method, they are easing the transition to Data Center for nonprofit organizations, teachers, and students. Beginning February 2, 2021, Atlassian is introducing Community[...]

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How Atlassian Tools are Transforming Remote Work

Atlassian Tools, Remote Work

Based on the thoughts I shared in my last blog, I am very much under the belief that many companies will transition to a remote work model for the long haul, if they haven't already. Over the last nine months, it's[...]

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Knowledge is Power, but Collaboration is Power in Action

Atlassian, Training

The world of Atlassian is HUGE, and man, does it seem to be growing at a stellar pacewith no signs of slowing down anytime soon! The acquisitions of Opsgenie, AgileCraft, Code Barrel, Halp, and Mindville make for an[...]

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Working Remotely? Here's 4 Ways to Make Your Breaks Worthwhile...

Remote Work

One of the perks of working remotely is the fact that you are in  the place where you are most comfortable—your own home. Perks aside, taking breaks when working from home—at least for me—can be kind of confusing.[...]

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Year in Review: Atlassian's Top 5 Announcements of 2020

News, Atlassian Tools, Atlassian Cloud, Atlassian Summit, ITSM, Remote Work, Jira Service Management

2020 brought its share of unexpected challenges, and many organizations found themselves relying even more on Atlassian tools to power their teams. Isos Technology was no exception. While we’ve always had a[...]

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Migrating to Cloud? 7 Key Decisions to Make about Apps

Atlassian, Atlassian Tools, Atlassian Cloud

App migration is hands down one of the greatest drivers for complexity when moving from Server or Data Center to Atlassian Cloud. It is a critical step in the migration process and one that requires input and[...]

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Streamline 311 for Citizen Engagement - Part 1

Public Sector

In the United States, 311 is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where[...]

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10 Reasons Why Power Scripts™ Has an Edge Over ScriptRunner

Atlassian, Jira, Software Solutions

Both Power Scripts™ and ScriptRunner do a great job extending the functionality of Jira Server and Data Center, and both offer many overlapping features. The pros I call out in the list below are a good—but not[...]

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