When I wrap up an engagement with a client, there is usually a question about ongoing education. There are the usual suspects such as Atlassian training courses online, tutorials provided by Atlassian on YouTube,[...]

Site Reliability Engineering (SRE) is one of the hottest areas as companies look to build reliable systems and their online presence. As companies rush to adopt SRE principles, Service Level Objectives (SLOs)—the[...]

In the runup to Team ’21, Atlassian announced they had acquired ThinkTilt, the company that makes one of our favorite no-code/low-code form builders for Jira and Jira Service Management, ProForma. ProForma has been[...]

So you want to learn how to use Jira Cloud, but you're not sure where to start? Below, I will lay out some resources for learning the basics of using Jira Cloud so you can hit the ground running! In this blog we'll[...]

By now, most companies have all or some of their employees working remotely, but even with the pandemic seemingly winding down, many companies are going to stay in a remote/hybrid style (ahem, as I predicted in some[...]

More organizations than ever are outsourcing business-critical IT processes like hosting, security, and application management to managed services providers.

It's no secret that 2020 was filled with a fair amount of uncertainty, tumult, and sadness due to a global pandemic, economic uncertainty, and political divisiveness. Some might even substitute those adjectives in[...]

Many organizations are adopting a cloud-first strategy to meet today’s business needs. From global teams and complex technology stacks, to strict security and reliability requirements, companies have a lot to[...]

Atlassian Team '21 is going on now, and as an Atlassian Platinum Solution Provider, we're all pretty excited about it!  For me, there are 3 events that stand out above the rest. If you didn't happen to catch the[...]