If you work for a government agency, you won't want to miss Atlassian's webinar this Wednesday, December 9th at 10:00 AM PST / 1:00 PM EST. In this informative event, The 3 Types of Government Work, and Why You Need[...]

For the last several years, Isos has been involved in the Pledge 1% initiative, a global movement encouraging companies of all sizes to make an impact in their communities. This holiday season, we've organized a very[...]

With recent changes in the Navigation UI for Jira Service Management (formerly Jira Service Desk), an increasing number of users are confused about how to create a Kanban board for a JSM project.

Digital transformation is more than a buzzword. In today's incredibly dynamic business environment, it's an imperative. But what is digital transformation all about? For many organizations, the answer is business[...]

Along your Atlassian journey, there may come a time when a dedicated Jira administrator or team of administrators becomes necessary or beneficial to your organization. Maybe an official Jira Administrator role is[...]

Being in the know is more important now than ever before. As companies adapt to provide remote access to the applications their employees rely on, outages are going to happen. No, you're not alone, and the struggle[...]

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking solution that many IT Service Management (ITSM) teams will recognize as a good fit for today’s dynamic business environment.

App migration is hands down one of the greatest drivers for complexity when moving from Server or Data Center to Atlassian Cloud. It is a critical step in the migration process and one that requires input and[...]

On November 9th, 2020, Jira Service Desk (JSD), an Atlassian product, will become Jira Service Management (JSM). In making this change, Atlassian has identified three primary needs JSM will address—all of which are[...]