Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

Consolidating your Atlassian environment prior to and during a cloud migration can be a difficult project, particularly if you don't have the proper processes and tools in place. You must ensure that you check all[...]

For the sixth year in a row, Isos Technology is a proud Platinum Sponsor of Agile Arizona 2021! Agile Arizona, or Agile Ari"Sofa"—as this year's virtual event is being called by the organizers—is the Southwest's[...]

If you’re interested in Atlassian Cloud but wondering which of the four plans (Cloud Free, Standard, Premium, and Enterprise) is right for you, this blog post series is for you! In this video and blog post, two of[...]

More than 90% of new Atlassian customers choose the Cloud deployment option, so they can get started faster, increase productivity, streamline administration, and scale more efficiently. And while more than 80% of[...]

We're putting the finishing touches on our newest whitepaper, A Foundational Guide to Site Reliability Engineering, Service Level Objectives, and Service Level Indicators (whew, that's a mouthful!), but we thought[...]

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM)—which is built on[...]

Companies that outsource all or part of the management of their Atlassian tools to a managed services provider (MSP) stand to benefit both from a strategic and an operational viewpoint. Strategic benefits are longer[...]

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

According to a Statista survey of software developers, by 2018, 91% of respondents had adopted some type of agile development practices. As agile becomes increasingly entrenched and more organizations realize the[...]