Here at Isos Technology, I'm on a team of engineers who work hand-in-hand with our Managed Services department to get things done for our clients. Having our team as a resource for your Atlassian tools can be a huge[...]

In my previous blog installment, I talked about what's involved with Atlassian Managed Services and how it works. We covered some of the basics, but didn't dig into any specific use cases, so I decided to put[...]

You've probably heard about Managed Services in the past, although it's commonly misunderstood. Many people think of it as just another team that closes out tickets. Here at Isos Technology, Managed Services does[...]

When I started working as a full-time Jira administrator, I was a contractor. I worked 40-hour weeks, but after the initial audit and overhaul of a system, the day-to-day work was minimal. I’d also worked as a Jira[...]

So you need help managing your Atlassian applications and don't have the staff to do it. The perfect solution for your team may very well be Atlassian Managed Services...and at Isos Technology, we're here to help you[...]

In the world of managed services we deal with a variety of client scenarios/situations. In some cases, the client may get "heated" and we have to do our best to mitigate and manage the situations to a favorable outcome.[...]

Moving from a Server into a Cloud environment like AWS, Azure or GCP is a very popular choice among customers. The flexibility of being able to scale up and down as necessary, not maintain servers, and moving Jira[...]

In the business of managed services, time is always of the essence. Companies rely on their technology to be successful, so when something stops working it affects the bottom line.