<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=299788&amp;fmt=gif">

3 Ways Managed Services Engineers Can Help with Your Atlassian Tools

Managed Services

Here at Isos Technology, I'm on a team of engineers who work hand-in-hand with our Managed Services department to get things done for our clients. Having our team as a resource for your Atlassian tools can be a huge[...]

Read More

3 Managed Services Use Cases That Apply to Businesses of All Sizes

Atlassian, Atlassian Tools, Managed Services

In my previous blog installment, I talked about what's involved with Atlassian Managed Services and how it works. We covered some of the basics, but didn't dig into any specific use cases, so I decided to put[...]

Read More

How Managed Services Can Help Nail Down Your Atlassian Strategy

Managed Services

You've probably heard about Managed Services in the past, although it's commonly misunderstood. Many people think of it as just another team that closes out tickets. Here at Isos Technology, Managed Services does[...]

Read More

Contractors vs. Managed Services: What's the Best Option for Jira Administration?

Atlassian, Managed Services

When I started working as a full-time Jira administrator, I was a contractor. I worked 40-hour weeks, but after the initial audit and overhaul of a system, the day-to-day work was minimal. I’d also worked as a Jira[...]

Read More

Are Atlassian Managed Services Right for You?

Atlassian, Managed Services

So you need help managing your Atlassian applications and don't have the staff to do it. The perfect solution for your team may very well be Atlassian Managed Services...and at Isos Technology, we're here to help you[...]

Read More

Dealing with Client Escalations

DevOps, Managed Services

In the world of managed services we deal with a variety of client scenarios/situations. In some cases, the client may get "heated" and we have to do our best to mitigate and manage the situations to a favorable outcome.[...]

Read More

Reactive Support vs. Proactive Support

DevOps, Managed Services

In a perfect world we would be able to predict the future for everyone. But alas, we live in a reality where this is most definitely not the case. In the world of client support we have to anticipate the future needs[...]

Read More

Benefits of an Atlassian Solutions Partner Managing Your Private Cloud

Cloud, Atlassian, Jira, Atlassian Cloud, AWS, Managed Services

Moving from a Server into a Cloud environment like AWS, Azure or GCP is a very popular choice among customers. The flexibility of being able to scale up and down as necessary, not maintain servers, and moving Jira[...]

Read More

How to Isolate the Cause of a Problem Using the Rule of Halves

Culture, Managed Services

In the business of managed services, time is always of the essence. Companies rely on their technology to be successful, so when something stops working it affects the bottom line.

Read More
Subscribe to Our Newsletter

Recent Blog Posts