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Atlassian

[Watch the Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or...

29 Nov, 2022
Atlassian

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022
Atlassian

Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™...

8 Nov, 2022
Atlassian

How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

8 Nov, 2022
Confluence

Should I use Knowledge Base or Confluence with Jira Service Management?

Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

31 Oct, 2022
Atlassian

The Definitive Guide to Transitioning from ITSM to ESM

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

31 Oct, 2022
Atlassian Tools

Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

Guest Contributor: Isaac Sacolick, President of StarCIO

It’s that time, just before the end of the...

25 Oct, 2022
Atlassian

[New Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or...

18 Oct, 2022
Atlassian Tools

Make the Employee Experience Easy with JSM

Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

11 Oct, 2022
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