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    Atlassian

    [Watch the Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

    Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or...

    29 Nov, 2022
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    Atlassian

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

    15 Nov, 2022
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    Atlassian

    Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

    We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™...

    8 Nov, 2022
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    Atlassian

    How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

    If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

    8 Nov, 2022
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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian

    The Definitive Guide to Transitioning from ITSM to ESM

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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    Atlassian

    [New Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

    Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or...

    18 Oct, 2022
    Read More
    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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