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Jira Service Management vs. ServiceNow: Flexibility vs. Complexity

If your organization is in the market for a new IT Service Management (ITSM) solution, chances are...

9 Mar, 2021

Key Considerations for a Modern, Resilient, and Agile Service Desk

There is a sea change underway in the world of ITSM, and it centers around the concept of...

2 Mar, 2021

Pioneering Service Management Capabilities in the Enterprise

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

It’s time for IT to spread their wings...

2 Feb, 2021
Atlassian Tools

How to Unlock the Power of High-Velocity ITSM, According to Forrester®

As Forrester’s recently released report, Proven Drivers for Unlocking High-Velocity ITSM, explains,...

19 Jan, 2021
Atlassian Tools

3 Key Drivers for the Adoption of Jira Service Management by Business Teams

Guest Contributor: Damian Rosochacki

Jira Service Management (formerly Jira Service Desk) has long...

12 Jan, 2021

Year in Review: Atlassian's Top 5 Announcements of 2020

2020 brought its share of unexpected challenges, and many organizations found themselves relying...

15 Dec, 2020

Modernize Your Organization's ITSM with Jira Service Management

With the introduction of Jira Service Management, Atlassian brings together its industry-leading...

8 Dec, 2020

Looking Ahead: More Jira Service Management Features Coming Soon!

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking...

26 Nov, 2020

Why Jira Service Management is the Smart Solution for Today's ITSM

On November 9th, 2020, Jira Service Desk (JSD), an Atlassian product, will become Jira Service...

17 Nov, 2020
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