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    Atlassian

    Why Jira Service Management is the Smart Solution for Today's ITSM

    On November 9th, 2020, Jira Service Desk (JSD), an Atlassian product, will become Jira Service...

    17 Nov, 2020
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    Atlassian

    The 411 on Atlassian's Latest Gem: Jira Service Management

    Atlassian has made a lot of cool announcements this year, but as far as we're concerned, their...

    10 Nov, 2020
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    Cloud

    What IT Managers Need to Know About Jira Service Management

    Jira Service Desk’s transition to Jira Service Management (on November 9th, 2020) will provide a...

    10 Nov, 2020
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    Atlassian Tools

    3 Ways Statuspage Makes it Easy to Communicate Real-Time Status to Users

    Statuspage, Atlassian's #1 incident and status communication tool, is—quite literally—a page...

    27 Oct, 2020
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    Atlassian

    How a Single Platform Can Improve DevOps and ITSM Collaboration

    More than ever, organizations are making the culture and structural changes necessary to embrace...

    13 Oct, 2020
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    ITSM

    Transparency is the Best Policy

    ITSM is a hot word nowadays. With companies focusing on internal customer relations as well as...

    29 Sep, 2020
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    Atlassian Tools

    Your One-Stop Guide to Incident Management Using Atlassian Tools

     

    IT incidents happen, and while they are always unplanned, your response to them doesn’t have to...

    15 Sep, 2020
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    Atlassian

    Automate Your Way to Visibility Controls with Extension for Jira Service Desk

    As a Platinum Solution Partner for Atlassian, Isos Technology receives all types of requests,...

    1 Sep, 2020
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    ITSM

    How to Apply the ITIL v4 Guiding Principles to Jira Service Desk Portal Design

    Guest Contributor: Damian Rosochacki

    ITIL (Information Technology Infrastructure Library) is a...

    25 Aug, 2020
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