Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the enterprise and bringing ITSM know-how and tools to every department in an organization. The shift toward ESM was[...]

What is an agile anti-pattern? In agile or scrum, anti-patterns are bad practices that folks follow in the hopes of making improvements. Unfortunately, they do the opposite by hampering your efforts and slowing your[...]

Once your organization has adopted agile and experienced the many benefits of it,  including flexibility, speed to market, costs, and more, the natural next question is: should we take it to the next level and move[...]

Agile transformation requires an entire company to become laser-focused on delivering customer value and satisfaction, which means there are multiple places an agile transformation can stall. The 15th State of Agile[...]

We are thrilled to announce that Isos Technology is now an official Atlassian Specialized Partner in Agile at Scale! The Agile specialization is a validation of our team's deep knowledge, extensive experience, and[...]

When discussing what's included in any agile-focused consulting service, agile success metrics always come up... and they should! From a customer perspective, it's important to know what you're paying for, and from[...]

For the sixth year in a row, Isos Technology is a proud Platinum Sponsor of Agile Arizona 2021! Agile Arizona, or Agile Ari"Sofa"—as this year's virtual event is being called by the organizers—is the Southwest's[...]

We're putting the finishing touches on our newest whitepaper, A Foundational Guide to Site Reliability Engineering, Service Level Objectives, and Service Level Indicators (whew, that's a mouthful!), but we thought[...]

According to a Statista survey of software developers, by 2018, 91% of respondents had adopted some type of agile development practices. As agile becomes increasingly entrenched and more organizations realize the[...]

An agile culture embraces continuous improvement, but the only way to be certain that your organization is improving is to determine up front what success should look like and measure progress toward those goals.[...]