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[New Whitepaper] The Definitive Guide to Transitioning from ITSM to ESM

Atlassian, Agile, ITSM, Enterprise Service Management

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the enterprise and bringing ITSM know-how and tools to every department in an organization. The shift toward ESM was[...]

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Why Jira Administrators Should Love Team-Managed Projects in Jira Cloud

Atlassian, Jira

Guest Contributor: Larry Cummings

I have been configuring Jira projects for many, many years. When Jira team-managed projects first came out for Jira Cloud I was excited, then kind of bummed, and then I kind of got[...]

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Making Your Organization an Atlassian Rockstar with Isos Consulting Services

Atlassian, Atlassian Tools, Jira, Software Solutions

Have you ever dreamed about being a rockstar? Having your own band, standing up on stage with fans singing all of your songs, and hitting the open road on your super awesome tour bus? If the answer is yes, you're not[...]

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How to Quickly Add a Group to a Role across All Jira Projects Using Groovy

Atlassian, Jira

Here at Isos Technology, we often come across problems that could potentially take substantial effort, and ask ourselves how we can provide our clients with a solution that takes less time, less effort, less budget,[...]

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Prepping for your Atlassian Ground to Cloud Migration

Cloud, Atlassian, Atlassian Cloud

For the past year, Ground to Cloud migrations have been the hot topic for anyone in the Atlassian ecosystem now that they have announced the end of life for their on-premise Server deployment option. So, as an Isos[...]

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How Jira Service Management Streamlines Service Support

Atlassian, Atlassian Tools, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

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New Webinar: How & Why to Engage Leadership in the Agile Transformation Journey

Atlassian, Atlassian Tools, Agile

Agile transformation requires an entire company to become laser-focused on delivering customer value and satisfaction, which means there are multiple places an agile transformation can stall. The 15th State of Agile[...]

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It's Official! Isos Technology is an Atlassian Specialized Partner in Agile at Scale

News, Atlassian, Agile

We are thrilled to announce that Isos Technology is now an official Atlassian Specialized Partner in Agile at Scale! The Agile specialization is a validation of our team's deep knowledge, extensive experience, and[...]

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[New Whitepaper] A Foundational Guide to SRE, SLOs, and SLIs

Atlassian, DevOps, SLO

DevOps is a belief system, set of principles, and mindset that informs how software development and operations teams organize to deliver customer value. Close collaboration between development and operations teams, a[...]

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[Watch the Webinar] 5 Rules for Cleaning and Organizing Your Atlassian House

Atlassian, Atlassian Tools, Jira, ITSM, Incident Management, Jira Service Management

The recording and presentation slides from our November 3rd webinar, Five Rules for Cleaning and Organizing Your Atlassian House, presented by Atlassian, MSU Federal Credit Union, StarCIO, and Isos Technology, are[...]

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