Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

Consolidating your Atlassian environment prior to and during a cloud migration can be a difficult project, particularly if you don't have the proper processes and tools in place. You must ensure that you check all[...]

If you’re interested in Atlassian Cloud but wondering which of the four plans (Cloud Free, Standard, Premium, and Enterprise) is right for you, this blog post series is for you! In this video and blog post, two of[...]

More than 90% of new Atlassian customers choose the Cloud deployment option, so they can get started faster, increase productivity, streamline administration, and scale more efficiently. And while more than 80% of[...]

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM)—which is built on[...]

Companies that outsource all or part of the management of their Atlassian tools to a managed services provider (MSP) stand to benefit both from a strategic and an operational viewpoint. Strategic benefits are longer[...]

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

When outsourcing to an Atlassian managed services provider, it’s so important to find the right fit. Organizations should look for an MSP who can provide both strategic and operational support, takes a proactive[...]

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

New case study! Children’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada.