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isos-insights

How Jira Service Management Streamlines Service Operations: Problem Management

Atlassian, Atlassian Tools, ITSM, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

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3 Key Benefits of Merging Atlassian Instances in a Cloud Migration

Atlassian, Atlassian Cloud

Consolidating your Atlassian environment prior to and during a cloud migration can be a difficult project, particularly if you don't have the proper processes and tools in place. You must ensure that you check all[...]

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Everything You Need to Know about the Atlassian Cloud Standard Plan

Cloud, Atlassian, Atlassian Cloud

If you’re interested in Atlassian Cloud but wondering which of the four plans (Cloud Free, Standard, Premium, and Enterprise) is right for you, this blog post series is for you! In this video and blog post, two of[...]

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Which Atlassian Cloud Plan Is Right for You—Free, Standard, Premium, or Enterprise?

Cloud, Atlassian, Atlassian Tools, Atlassian Cloud, Digital Transformation

More than 90% of new Atlassian customers choose the Cloud deployment option, so they can get started faster, increase productivity, streamline administration, and scale more efficiently. And while more than 80% of[...]

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How Jira Service Management Streamlines Service Operations: Incident Management

Atlassian, ITSM, Incident Management, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM)—which is built on[...]

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How Working with an Atlassian MSP Can Help Position Your Company for the Long Haul

Atlassian, Managed Services

Companies that outsource all or part of the management of their Atlassian tools to a managed services provider (MSP) stand to benefit both from a strategic and an operational viewpoint. Strategic benefits are longer[...]

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5 Rules for Cleaning and Organizing Your Atlassian House

Atlassian, Atlassian Tools, Jira, ITSM, Incident Management, Jira Service Management

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

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Five Key Qualities to Look for in an Atlassian Managed Services Provider

Atlassian, Managed Services

When outsourcing to an Atlassian managed services provider, it’s so important to find the right fit. Organizations should look for an MSP who can provide both strategic and operational support, takes a proactive[...]

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How Jira Service Management Streamlines Service Delivery

Atlassian, ITSM, Jira Service Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

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Children's Miracle Network Hospitals Expedites Project Management Success with Isos Technology Managed Services

Case Studies, Atlassian, Atlassian Tools, Jira, Managed Services

New case study! Children’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada.

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