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Atlassian

Developing an ITSM App? It's All About the End User!

Guest Contributor: Cody Currie

As developers at Isos, my colleagues and I build tools that end up...

21 Jul, 2020
Atlassian

Take CSAT Surveys to the Next Level with Surveys for Jira

In my previous blog posts, I discussed the importance of customer satisfaction scores (CSAT) in...

17 Jul, 2020
ITSM

Webinar Presentation and Recording Now Available! Improving DevOps Collaboration

We recently co-hosted a webinar with StarCIO and Atlassian for Agile and DevOps leaders titled,...

30 Jun, 2020
Atlassian Tools

A Truly Transformational ITSM Experience

In our recent webinar, How IT Leaders Can Improve the Agile Service Desk in a Post-Covid World,...

26 Jun, 2020
Atlassian

Why Service Management is a Critical Piece of DevOps

Breaking down the silos between the Development teams and the Operations teams is at the core of...

23 Jun, 2020
Atlassian

Why Jira Service Desk Elevates IT Support for Remote Teams

Like most everybody else right now, you're probably working from home. In all likelihood, your...

18 Jun, 2020
Jira

Measuring CSAT with Jira Software

In previous blogs, we discussed the importance of customer satisfaction scores (CSAT) in relation...

17 Jun, 2020
Atlassian Tools

Webinar Presentation and Recording Now Available! IT and Improving the Agile Service Desk in a Post-COVID World

We recently co-hosted a webinar with StarCIO and Atlassian for CIO and IT leaders titled, "How IT...

16 Jun, 2020
ITSM

Webinar: Improving DevOps Collaboration on Major Incident Resolution and Problem Management

Watch the replay and get the presentation slides of the June 24, 2020 webinar presented by Isos...

16 Jun, 2020
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