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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian

    The Definitive Guide to Transitioning from ITSM to ESM

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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    Atlassian

    Isos Technology Becomes an Official Atlassian Specialized Partner in ITSM

    Isos Technology is thrilled to announce we have become an official Atlassian Specialized Partner in...

    7 Sep, 2022
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    Cloud

    5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

    I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

    9 Aug, 2022
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    ITSM

    5 Reasons to Choose Jira Service Management for Your Next ITSM Solution

    At Isos Technology, we are 100% dedicated to the implementation, customization, and support of...

    26 Jul, 2022
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    ITSM

    Looking for New ITSM Technology? Here Are 3 Things to Consider

    The decision to implement new ITSM technology is a big one, and it’s important to get it right. You...

    28 Jun, 2022
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    ITSM

    5 Reasons It’s Time to Update Your Service Desk Technology to JSM

    The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

    12 Apr, 2022
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