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    Atlassian Tools

    Jira Service Management: How to Scale with Automation

    At Isos Technology, one common trend we're seeing is organizations that have scaled beyond the...

    27 Jul, 2021
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    Atlassian

    Tired of Hulu? Bored with Netflix? Team Tour ’21 Is Now Streaming (for Free)!

    Didn’t get enough great Atlassian content at Team ’21? Or maybe you missed out on Team ’21...

    13 Jul, 2021
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    Atlassian

    New Jira Service Management Guide!

    New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...

    29 Jun, 2021
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    ITSM

    Is Jira Service Management Right For Your Company?

    Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do...

    15 Jun, 2021
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    ITSM

    Your Easy-Peasy Guide to Setting Up a Jira Service Management Knowledge Base

    One way to cut down on the number of tickets that are opened in Jira Service Management (JSM) is to...

    15 Jun, 2021
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    Agile

    Enabling IT Transformation: Agile, DevOps, and ITSM Workflow Automations and Integrations

    Guest Contributor: Isaac Sacolick, President | CIO,StarCIO

    Let’s take stock of where your...

    8 Jun, 2021
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    ITSM

    Take ITSM Escalation to the Next Level with Jira Service Desk

    Escalation is a process. When it comes to proper IT Service Management (ITSM) escalation, your...

    6 Aug, 2020
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    Atlassian

    Why Service Management is a Critical Piece of DevOps

    Breaking down the silos between the Development teams and the Operations teams is at the core of...

    23 Jun, 2020
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    Atlassian

    Measuring Customer Satisfaction (CSAT) with Jira Service Desk

    Atlassian created some easy-to-use and built-in features to solicit customer feedback within Jira...

    14 May, 2020
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