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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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    Atlassian

    Isos Technology Becomes an Official Atlassian Specialized Partner in ITSM

    Isos Technology is thrilled to announce we have become an official Atlassian Specialized Partner in...

    7 Sep, 2022
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    Cloud

    5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

    I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

    9 Aug, 2022
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    ITSM

    5 Reasons to Choose Jira Service Management for Your Next ITSM Solution

    At Isos Technology, we are 100% dedicated to the implementation, customization, and support of...

    26 Jul, 2022
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    ITSM

    Looking for New ITSM Technology? Here Are 3 Things to Consider

    The decision to implement new ITSM technology is a big one, and it’s important to get it right. You...

    28 Jun, 2022
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    ITSM

    5 Reasons It’s Time to Update Your Service Desk Technology to JSM

    The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

    12 Apr, 2022
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    Atlassian

    How to Use the New ITSM Categories Functionality in Jira Service Management

    As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

    15 Mar, 2022
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    Atlassian

    Atlassian Acquires Percept AI—What that Means for Jira Service Management

    Atlassian’s recent acquisition of Percept AI, an AI-powered virtual agent technology, is the most...

    1 Mar, 2022
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    ITSM

    What IT Teams Can Teach Business Teams about Running a JSM Service Desk

    Every ITSM team is powered by a service desk, and ITSM team members are experts at setting them up,...

    21 Dec, 2021
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