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    Atlassian

    Fight the Good Fight! Put an End to Bad Service Management with JSM!

    Are your IT, development, operations, and business teams working in silos? Are dev and ops driving...

    10 Jan, 2023
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    Atlassian

    Atlassian Presents: High Velocity ITSM, Wrapped!

    Last week, we were lucky enough to attend Atlassian Presents: High Velocity ITSM from the comfort...

    20 Dec, 2022
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    Atlassian

    Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

    We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™...

    5 Dec, 2022
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    Atlassian

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

    15 Nov, 2022
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    Atlassian

    Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

    We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™...

    8 Nov, 2022
    Read More
    Atlassian

    How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

    If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

    4 Nov, 2022
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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian

    The Definitive Guide to Transitioning from ITSM to ESM

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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