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Closing the DevOps Lifecycle with Agile Service Management

By Isaac Sacolick, President | CIO | Author


Agile development teams that want to innovate...

9 Jun, 2020
Atlassian Tools

DevOps Next Frontier: Improving ITSM by Transforming the CAB

By Isaac Sacolick, President | CIO | Author


Transformative IT leaders, including CIOs, CTOs, and...

2 Jun, 2020

Should Jira Software & Jira Service Desk Live in the Same Environment?

A question often posed to Isos Technology is, "Should my Jira Software and Jira Service Desk (JSD)...

28 May, 2020

June ITSM Webinar Series: Watch Today!

Watch the replays of Isos Technology and StarCIO June webinar series! We hosted two ITSM-focused...

26 May, 2020

3 Real-World Examples of Successful Jira Service Desk Implementations

Over the years, Isos has completed many Jira Service Desk implementations for our various clients....

21 May, 2020

We Can't HALP Falling in Love with Atlassian's Newest Tool

As a Platinum & Enterprise Solution Partner, we are always thrilled when we learn that Atlassian is...

19 May, 2020

3 ITSM Trends We're Seeing

IT Service Management (ITSM) is not a new concept; it's been around for quite some time. Atlassian...

14 May, 2020

Measuring Customer Satisfaction (CSAT) with Jira Service Desk

In my previous blog, we discussed the importance of customer satisfaction scores (CSAT) in relation...

14 May, 2020

Top 3 Atlassian Tools for Remote Teams

Here at Isos, we've gotten exceptionally good at working remotely. Long before it was a necessity,...

11 May, 2020
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