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    Atlassian Tools

    Do You Work in ITSM? Here’s What You Need to Know about Enterprise Service Management (ESM)

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

    14 Dec, 2021
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    Atlassian Tools

    Practical Tips for Using Atlassian Insight for Asset Management

    Ever since my adventure at Isos Technology began back in April, I've wanted a better solution for...

    30 Nov, 2021
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    Atlassian

    How Jira Service Management Streamlines Service Operations: Problem Management

    Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

    19 Oct, 2021
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    Atlassian

    How Jira Service Management Streamlines Service Operations: Incident Management

    Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

    11 Oct, 2021
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    Atlassian

    How Jira Service Management Streamlines Service Delivery

    Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

    28 Sep, 2021
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    ITSM

    How to Become a Tech Hero by Extending ITSM to Enterprise Service Management

    Guest Contributor: Isaac Sacolick, President | CIO,StarCIO

    Are you using Jira Service Management...

    21 Sep, 2021
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    Atlassian

    Atlassian Named “Visionary” in Gartner Magic Quadrant for IT Service Management Tools

    The results are in, and Gartner has named Atlassian as this year’s only visionary in its 2021 Magic...

    14 Sep, 2021
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    Atlassian

    Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

    The number one thing our clients tell us they love about Jira Service Management (JSM) is how...

    10 Aug, 2021
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    Atlassian Tools

    Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

    At Isos Technology, one thing our clients tell us their service desk agents struggle with is how...

    3 Aug, 2021
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