Are your IT, development, operations, and business teams working in silos? Are dev and ops driving each other crazy? Struggling to onboard new employees? Missing timelines and struggling to manage escalating costs?
If you answered yes to any of these questions, you might be suffering from BSM–Bad Service Management!
Jira Service Management–the Cure for Bad Service Management
There’s no need to keep putting up with Bad Service Management–with Jira Service Management (JSM) you’ll be on the road to recovery in no time! JSM is designed to connect Dev, Ops, and IT in a single environment, allowing your teams to respond quickly to change, and deliver exceptional service experiences.
Here are just some of the many ways Jira Service Management puts an end to Bad Service Management:
- Request Management - JSM serves as a centralized service desk where customers and employees can submit requests and get the help they need.
- Incident Management - JSM brings dev, ops, and IT teams into a single environment where they can work together to resolve incidents.
- Problem Management - JSM lets you group incidents with problems, explore root causes, and document workarounds.
- Change Management - JSM provides context around changes so managers can understand risk, and make informed decisions around changes.
- Asset Management - JSM simplifies inventory tracking and lifecycle management so you can manage costs more effectively.
- Configuration management - JSM provides visibility into the configuration of applications and services so you can see dependencies and manage risk.
- Knowledge Management - JSM supports self-service so customers can get answers faster and ITSM teams can focus on other priorities.
Stop Bad Service Management and Save!
If you think your company may be suffering from Bad Service Management, we have good news! Atlassian is now offering discounts on Jira Service Management.
- Small teams can get 10 free agents for one year*
- Large teams can get 30% off on their first 3-year term**
*Small team offer expires March 31, 2023
**Large team offer expires June 30, 2023
Contact us to learn more about Jira Service Management and these discounts.
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