Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

It’s unfortunate when a technology is too complex to configure, too difficult to use, and end users underutilize its functionality. But in my experience[...]

New case study! Avalara is a SaaS company that makes software products and solutions to help businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other[...]

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver better services to both internal and external customers. However, Jira Service Management (JSM), which is built on[...]

More than 90% of new Atlassian customers choose the Cloud deployment option, so they can get started faster, increase productivity, streamline administration, and scale more efficiently. And while more than 80% of[...]

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

New case study! Children’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada.

When the Agile Manifesto was introduced in 2001, its authors had a vision for a better way to develop software, one that prioritized people over processes. Since then, agile methodologies have been embraced around[...]

New case study! Choice Hotels International, Inc. (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice Hotels currently franchises more than 7,000 hotels, representing nearly[...]

Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up now and then for both my clients (and myself, as an admin) is identifying all the projects where a specific project[...]