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isos-insights

[New Whitepaper] Leading through Change: The C-Suite's Role in Enterprise Agile Transformation

Atlassian, Atlassian Tools, Agile

When the Agile Manifesto was introduced in 2001, its authors had a vision for a better way to develop software, one that prioritized people over processes. Since then, agile methodologies have been embraced around[...]

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Choice Hotels Partners with Isos Technology to Migrate from Rally to Jira Software

Case Studies, Atlassian, Atlassian Tools, Jira, Atlassian Cloud

New case study! Choice Hotels International, Inc. (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice Hotels currently franchises more than 7,000 hotels, representing nearly[...]

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Jira Admin Tip #5: A Groovy Way to Find All Projects with a Specific Project Role

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up now and then for both my clients (and myself, as an admin) is identifying all the projects where a specific project[...]

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The Demystification of Atlassian Cloud: How to Choose the Right Plan for Your Organization

Cloud, Atlassian, Atlassian Tools, Atlassian Cloud, Managed Services

More than 90% of new Atlassian customers choose their cloud deployment option. Among its many benefits, it allows them to get started faster, increase productivity, streamline administration, and scale more[...]

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[New Whitepaper] The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian, Atlassian Tools, ITSM, Incident Management, Jira Service Management, Enterprise Service Management

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013. With almost 40% of their customers already adapting Jira to handle service requests, the company decided to meet[...]

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Can a Jira Merge Migration Save You Time and Money? The Quick Answer is Yes.

Confluence, Cloud, Atlassian Tools, Jira, Atlassian Cloud

Lots of organizations wonder if a Jira merge migration can save them time money. The short answer is an emphatic YES! But the long answer is a bit more layered and complicated.

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Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

Atlassian, Atlassian Tools, ITSM, Incident Management, Jira Service Management, Enterprise Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how flexible the system is. They don't have to conform to the tool—it can be adapted to conform to their processes.

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Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

Atlassian Tools, ITSM, Jira Service Management, Enterprise Service Management

At Isos Technology, one thing our clients tell us their service desk agents struggle with is how many business and software systems are in use across their organization. They have teams using Salesforce as their CRM,[...]

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The Complete Guide to Atlassian Managed Services

Atlassian, Atlassian Tools, Managed Services

More organizations than ever are outsourcing business-critical IT processes like hosting, security, and application management to managed services providers.

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5 Best Practices to Prep for an Atlassian Merge Migration

Atlassian, Atlassian Tools, Atlassian Cloud

Merging two or more Atlassian instances is a big undertaking, and it's important for businesses to understand what they're getting into before embarking on this complex initiative. To help prepare you for these[...]

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