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isos-insights

Jira Admin Tip #2: A Groovy Way to Email All Your Users

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been to identify a way to contact a large group of users. We may[...]

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Weld North Education Partners with Isos Technology to Merge Two Atlassian Instances within the Cloud

Case Studies, Atlassian, Atlassian Tools

New case study! Weld North Education initially had two distinct engineering teams working independently in separate Jira and Confluence Cloud instances. However, due to a restructuring of engineering resources, they[...]

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5 Key Ways an Atlassian Managed Services Partner Can Add Value

Atlassian, Atlassian Tools, Managed Services

Here at Isos Technology, our Managed Services team is known for superb customer service and overall support of your Atlassian stack. Whether you're looking for incident support for your Atlassian products,[...]

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Atlassian Team '21 Insights, Part 2: Compass, Team Central, and Jira Product Discovery

News, Atlassian, Atlassian Tools, Agile, Project Management, Atlassian Team '21

In this installment of our blog series on Team '21, Isos Technology gives its take on some important announcements Atlassian made during last month's virtual event. Learn more about Compass, Team Central, and Jira[...]

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A How-to on Effectively Using Queues in Jira Service Management

Atlassian Tools, ITSM, Jira Service Management

Queues in Jira Service Management (JSM) are a great way to bucket issues, helping to put the work in front of the right person to address the need at hand quickly. Building a queue is as easy as a good JQL statement.

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Atlassian’s ThinkTilt Acquisition is a ProForma Formula for ITSM & ESM Success

Atlassian, Atlassian Tools, Jira, ITSM, Jira Service Management, Enterprise Service Management

In the runup to Team ’21, Atlassian announced they had acquired ThinkTilt, the company that makes one of our favorite no-code/low-code form builders for Jira and Jira Service Management, ProForma. ProForma has been[...]

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New! The Complete Guide to Atlassian Managed Services

Atlassian, Atlassian Tools, Managed Services

More organizations than ever are outsourcing business-critical IT processes like hosting, security, and application management to managed services providers.

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Isos Technology Wins Atlassian Partner of the Year 2020: ITSM!

News, Atlassian, Atlassian Tools, Atlassian Team '21

It's no secret that 2020 was filled with a fair amount of uncertainty, tumult, and sadness due to a global pandemic, economic uncertainty, and political divisiveness. Some might even substitute those adjectives in[...]

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What I'm Looking Forward to Most at Atlassian Team '21

Atlassian, Atlassian Tools, Atlassian Team '21

Atlassian's annual conference, Team '21, is just around the corner, and I'm excited to attend my first Atlassian event! This year's conference is virtual, so I know I won't be getting the full in-person experience of[...]

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