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isos-insights

5 Rules for Cleaning and Organizing Your Atlassian House

Atlassian, Atlassian Tools, Jira, ITSM, Incident Management, Jira Service Management

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

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Children's Miracle Network Hospitals Expedites Project Management Success with Isos Technology Managed Services

Case Studies, Atlassian, Atlassian Tools, Jira, Managed Services

New case study! Children’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada.

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Choice Hotels Partners with Isos Technology to Migrate from Rally to Jira Software

Case Studies, Atlassian, Atlassian Tools, Jira, Atlassian Cloud

New case study! Choice Hotels International, Inc. (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice Hotels currently franchises more than 7,000 hotels, representing nearly[...]

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Jira Admin Tip #5: A Groovy Way to Find All Projects with a Specific Project Role

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up now and then for both my clients (and myself, as an admin) is identifying all the projects where a specific project[...]

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Can a Jira Merge Migration Save You Time and Money? The Quick Answer is Yes.

Confluence, Cloud, Atlassian Tools, Jira, Atlassian Cloud

Lots of organizations wonder if a Jira merge migration can save them time money. The short answer is an emphatic YES! But the long answer is a bit more layered and complicated.

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Jira Admin Tip #4 - A Groovy Way to Find All Licensed and Active Users

Jira, Jira Service Management

Here at Isos, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying all licensed or active users in Jira or Jira Service[...]

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Atlassian’s Point A Announcement is a Game Changer. Here’s Why.

Atlassian, Atlassian Tools, Jira, Atlassian Team '21

When it comes to evolving their existing products and adding to their product line, whether that’s through in-house development or acquisitions, Atlassian’s approach is both strategic and aggressive: A pattern that’s[...]

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Get Requests via Email the Easy Way with Jira Service Management

Jira, Jira Service Management

One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]

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Jira Admin Tip #3: A Groovy Way to Find All Screen Schemes Associated with an Issue Type

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]

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Jira Admin Tip #2: A Groovy Way to Email All Your Users

Atlassian, Atlassian Tools, Jira

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been to identify a way to contact a large group of users. We may[...]

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