Ever since last October, the tech community has been abuzz regarding Atlassian's decision to retire their 18-year-old Server platform. And while in many ways, October feels like a lifetime ago (thanks, 2020...), we[...]
Read MoreAdvanced Roadmaps Part 1: From Planning Pain to Planning Panache
Jira, Agile, Project Management
Hey there, people of the interwebs! It's me again, your fave Atlassian fan-nerd. I'm coming at you today with a bit of my origin story. Hang on, it's not one of those my mother formed me out of clay type deals. Nope.[...]
Read MoreScaling Jira Processes: Why You Need a Testing Environment
Atlassian, Jira, Software Solutions
One of the biggest things that helps with scaling Jira is having a test environment. For small instances, it could be that the test environment is just a test project. For larger environments, it’s important to have[...]
Read MoreDon't Key That in Again! Simplify Recurring Projects with Issue Templates for Jira
Atlassian, Atlassian Tools, Jira, Apps
We all have lists of critical tasks that need to be performed regularly—the kind where missing one could cost time and money. This might be a monthly process for HR, Accounting, or any another department...or even an[...]
Read More10 Reasons Why Power Scripts™ Has an Edge Over ScriptRunner
Atlassian, Jira, Software Solutions
Both Power Scripts™ and ScriptRunner do a great job extending the functionality of Jira Server and Data Center, and both offer many overlapping features. The pros I call out in the list below are a good—but not[...]
Read MoreLooking Ahead: More Jira Service Management Features Coming Soon!
News, Technology, Atlassian, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Apps, ITSM, Incident Management, Jira Service Management
Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking solution that many IT Service Management (ITSM) teams will recognize as a good fit for today’s dynamic business environment.
Read MoreWhy Jira Service Management is the Smart Solution for Today's ITSM
News, Atlassian, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, ITSM, Jira Service Management
On November 9th, 2020, Jira Service Desk (JSD), an Atlassian product, will become Jira Service Management (JSM). In making this change, Atlassian has identified three primary needs JSM will address—all of which are[...]
Read MoreThe Many Uses of Power Scripts for Jira
Every team has a long list things they'd like to automate to make their Jira processes run more seamlessly, and Power Scripts, an Atlassian plugin developed by CPrime, can assist with that! Power Scripts uses Simple[...]
What IT Managers Need to Know About Jira Service Management
News, Cloud, Atlassian Tools, Jira, User Experience, Opsgenie, Jira Service Desk, Apps, ITSM, Jira Service Management
Jira Service Desk’s transition to Jira Service Management (on November 9th, 2020) will provide a wide range of valuable improvements for IT managers who use, or want to use, Jira for issue management.
Read MoreWhy You Should Invest in Training Your Atlassian Teams
Atlassian Tools, Jira, Training
Why train your teams? I mean, it sounds like such a simple question when you just ask it like that, but we get this question all the time. Usually in the best way, but it’s a good question.