When it comes to evolving their existing products and adding to their product line, whether that’s through in-house development or acquisitions, Atlassian’s approach is both strategic and aggressive: A pattern that’s[...]

One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been to identify a way to contact a large group of users. We may[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which workflows are applied to a specific issue[...]

In the runup to Team ’21, Atlassian announced they had acquired ThinkTilt, the company that makes one of our favorite no-code/low-code form builders for Jira and Jira Service Management, ProForma. ProForma has been[...]

So you want to learn how to use Jira Cloud, but you're not sure where to start? Below, I will lay out some resources for learning the basics of using Jira Cloud so you can hit the ground running! In this blog we'll[...]

As any enterprise will tell you, implementing and managing large-scale Jira instances has its challenges. For organizations that are rapidly growing, there is a lot to learn. To help prepare our enterprise clients[...]

I'm sure I can comfortably speak for all Computer Science nerds when I say that visual-based programming, and visual-based programming languages, are looked at as a bit of a joke. But I can also confidently say that[...]

Becoming a Jira administrator doesn't have to be trial by fire. There are training classes that will greatly benefit Jira administrators of all levels, whether you're brand new to the admin game or looking to learn[...]