Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance? Has it gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s[...]

New case study! Children’s Miracle Network Hospitals® raises funds for 170 children’s hospitals that support the health of 10 million kids each year across the U.S. and Canada.

New case study! Choice Hotels International, Inc. (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice Hotels currently franchises more than 7,000 hotels, representing nearly[...]

Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up now and then for both my clients (and myself, as an admin) is identifying all the projects where a specific project[...]

Lots of organizations wonder if a Jira merge migration can save them time money. The short answer is an emphatic YES! But the long answer is a bit more layered and complicated.

Here at Isos, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying all licensed or active users in Jira or Jira Service[...]

When it comes to evolving their existing products and adding to their product line, whether that’s through in-house development or acquisitions, Atlassian’s approach is both strategic and aggressive: A pattern that’s[...]

One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been to identify a way to contact a large group of users. We may[...]