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5 Reasons Organizations are Migrating to Atlassian Cloud

Confluence, Cloud, Atlassian Tools, Jira, Atlassian Cloud, Jira Service Management

Ever since last October, the tech community has been abuzz regarding Atlassian's decision to retire their 18-year-old Server platform. And while in many ways, October feels like a lifetime ago (thanks, 2020...), we[...]

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Advanced Roadmaps Part 1: From Planning Pain to Planning Panache

Jira, Agile, Project Management

Hey there, people of the interwebs! It's me again, your fave Atlassian fan-nerd. I'm coming at you today with a bit of my origin story. Hang on, it's not one of those my mother formed me out of clay type deals. Nope.[...]

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Scaling Jira Processes: Why You Need a Testing Environment

Atlassian, Jira, Software Solutions

One of the biggest things that helps with scaling Jira is having a test environment. For small instances, it could be that the test environment is just a test project. For larger environments, it’s important to have[...]

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Don't Key That in Again! Simplify Recurring Projects with Issue Templates for Jira

Atlassian, Atlassian Tools, Jira, Apps

We all have lists of critical tasks that need to be performed regularlythe kind where missing one could cost time and money. This might be a monthly process for HR, Accounting, or any another department...or even an[...]

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10 Reasons Why Power Scripts™ Has an Edge Over ScriptRunner

Atlassian, Jira, Software Solutions

Both Power Scripts™ and ScriptRunner do a great job extending the functionality of Jira Server and Data Center, and both offer many overlapping features. The pros I call out in the list below are a good—but not[...]

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Looking Ahead: More Jira Service Management Features Coming Soon!

News, Technology, Atlassian, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Apps, ITSM, Incident Management, Jira Service Management

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking solution that many IT Service Management (ITSM) teams will recognize as a good fit for today’s dynamic business environment.

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Why Jira Service Management is the Smart Solution for Today's ITSM

News, Atlassian, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, ITSM, Jira Service Management

On November 9th, 2020, Jira Service Desk (JSD), an Atlassian product, will become Jira Service Management (JSM). In making this change, Atlassian has identified three primary needs JSM will address—all of which are[...]

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The Many Uses of Power Scripts for Jira

Atlassian, Jira

Every team has a long list things they'd like to automate to make their Jira processes run more seamlessly, and Power Scripts, an Atlassian plugin developed by CPrime, can assist with that! Power Scripts uses Simple[...]

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What IT Managers Need to Know About Jira Service Management

News, Cloud, Atlassian Tools, Jira, User Experience, Opsgenie, Jira Service Desk, Apps, ITSM, Jira Service Management

Jira Service Desk’s transition to Jira Service Management (on November 9th, 2020) will provide a wide range of valuable improvements for IT managers who use, or want to use, Jira for issue management.

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Why You Should Invest in Training Your Atlassian Teams

Atlassian Tools, Jira, Training

Why train your teams? I mean, it sounds like such a simple question when you just ask it like that, but we get this question all the time. Usually in the best way, but it’s a good question.

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