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    Atlassian

    Service Management: Not Just for IT Anymore

    The future of ITSM is Enterprise Service Management (ESM)—or is ESM already here to stay? With...

    29 Nov, 2022
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    Atlassian

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

    15 Nov, 2022
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    Atlassian

    How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

    If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

    8 Nov, 2022
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    Atlassian

    CBS Marketing Group Partners with Isos to Streamline Complex Project Management Processes

    CBS Marketing Group’s more than 150 team members had been using a proprietary .NET-based system,...

    8 Nov, 2022
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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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    Jira

    A Super Cool Way to Use Atlassian Assets (That Isn't Asset Tracking)

    We were already a fan of Atlassian Assets (previously known as Insight) here at Isos Technology,...

    18 Oct, 2022
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    Confluence

    Lufthansa Technik North America Partners with Isos Technology to Implement Jira Service Management

    Lufthansa Technik North America (NA) is the leading provider of aircraft maintenance, repair,...

    17 Oct, 2022
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    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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