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Jira

Training Made Easy: Four Great Atlassian University Classes for Beginning Jira and JSM Users

In my role at Isos Technology, I often have the opportunity to talk with both new and established...

28 Jun, 2022
Cloud

Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

6 Jun, 2022
Atlassian

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

30 May, 2022
Atlassian

[Watch the Webinar] Service Management: Not Just for IT Anymore

The future of ITSM is Enterprise Service Management (ESM)—or is ESM already here to stay? With...

24 May, 2022
Atlassian

[New Webinar - May 18] Service Management: Not Just for IT Anymore

Explore the Modern World of Enterprise Service Management featuring Forrester & Isos Technology

 

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17 May, 2022
Atlassian

Implementing and Optimizing Jira Service Management for a Health Engagement Company

A health engagement organization was already using Jira Service Management (JSM) to power its IT...

2 May, 2022
Atlassian

[New Webinar] Service Management: Not Just for IT Anymore: Explore the Modern World of Enterprise Service Management featuring Forrester® & Isos Technology

The future of ITSM is Enterprise Service Management (ESM)—or is ESM already here to stay? With...

26 Apr, 2022
ITSM

5 Reasons It’s Time to Update Your Service Desk Technology to JSM

The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

12 Apr, 2022
Atlassian

How to Use the New ITSM Categories Functionality in Jira Service Management

As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

15 Mar, 2022
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